Photoshop: When using the crop tool it is now resetting the resolution

  • 1
  • Problem
  • Updated 10 months ago
  • (Edited)
new crop tool sucks, changes resolution while cropping is very annoying
Photo of Wally Nussbaumer

Wally Nussbaumer

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Posted 10 months ago

  • 1
Photo of Cristen Gillespie

Cristen Gillespie

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What are your settings in the Options bar? I'm not having any unwanted resolution changes while cropping, but it's certainly possible to change resolution at the same time as you crop an image. It depends upon what options are set for the crop.
Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

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Hi Wally,

We appreciate the report, but I'm not seeing that either. Can we get more details? I checked my mac 10.13.2 before and after a crop and the resolution stayed the same. What OS are you using? Can you go to Help > System Info and then copy and paste the contents of that window? 

Thank you,
Hannah