Lightroom Classic: Crashes instantly on launch

  • 2
  • Problem
  • Updated 8 months ago
  • (Edited)
instant crash on opening Lightroom
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Anni Smith

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  • 1 Reply Like

Posted 8 months ago

  • 2
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Rikk Flohr, Champion

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Anni, can you provide more information?

OS? Version Number?
Lightroom CC Version Number? (Help>System Info...)
Any error messages?
Describe what 'crashes' looks like.
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Anni Smith

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Macbook Pro 2, lightroom version 2015.8 [1099473] ,Mac OS 10.13.2
immidiately open up to crash page form lightroom saying that a report will be send to Adobe - I agree and give my e-mail - accept ... ask me to re-open Lightroom - I accept and it happens all over again...
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Rikk Flohr, Champion

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Using your Adobe Creative Cloud App to update Lightroom, download and install CC2015.14, which is 6 updates newer. Do you still see the problem after updating to the most recent version of CC2015?
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Anni Smith

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thank you - that solved it!