Photoshop CS6: Moving an image creates vertical lines on image

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  • Problem
  • Updated 2 years ago
  • (Edited)


Lines will not go away until you reimport the image.
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Evan Corrothers

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Posted 2 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS/version are you running Photoshop on? It looks like a video driver issue.
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Evan Corrothers

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I meant to post that we are running OS X 10.10.5
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hmm. I may still be GPU related. If you go to Preferences > Performance... and uncheck "Use Graphics Processor" and restart Photoshop, does the problem go away?

If not, does this happen with all files?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hmm. I may still be GPU related. If you go to Preferences > Performance... and uncheck "Use Graphics Processor" and restart Photoshop, does the problem go away?

If not, does this happen with all files?
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Evan Corrothers

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Thanks I will certainly try that. it does not happen to all files. I work at a school and these issues are occurring in our digital arts lab on about 4-5 macs. It seems pretty random when the issue does occur. I know there is an OS X update for those machines so i will try to update them a little later to see if that helps.
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Evan Corrothers

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Unchecking the "Use Graphics Processor" did not resolve the issue. I will try an update the OS and see if that will hopefully resolve it.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Ok. Just to confirm, you restarted Photoshop after unchecking "Use Graphics Processor"?
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Evan Corrothers

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Yes. And in fact after restarting photoshop the student opened another picture he was working on and that became corrupted with missing layers. Flattening the layers didn't resolve this as well. Things have been working perfectly all school year until that last couple weeks evidently.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Could you share one of the images you're having trouble with?
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Evan Corrothers

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Here is a screenshot of the preview. I have the .psd file but there are size restrictions. I can send that to you as well. It looks similar when loaded into PS except the squares in front and back are black.