when I open photos in lightroom,I just see some single color. What is it happen?

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when I open photos in lightroom,I just see some single color. What is it happen?
Photo of 林峻 吳

林峻 吳

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  • confuse

Posted 1 month ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Which Lightroom version are you using (under Help menu > System Info) and on what operating system? And in which module is it a single color?

Flying completely blind, I'm going to guess either your graphics card driver needs updating or your monitor profile is corrupted, but we need more information to offer more help.
Photo of 林峻 吳

林峻 吳

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            My lightroom version are 2.3 and I use the mac os.
(Edited)
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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How do you calibrate your monitor? You could try this: How do I change my monitor profile to check whether it’s corrupted?
Photo of 林峻 吳

林峻 吳

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I don't think the problem is about the monitor.Because it just some photo have this problem
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Ah, interesting. If you open into Editing mode, can you edit the ones with no picture? And if you go to https://lightroom.adobe.com, can you see the photos there?
Photo of 林峻 吳

林峻 吳

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I can edit the picture but I even see the single color under the picture. Also, the web version and the lightroom mobile have the same problem
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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So the big picture looks ok when you're editing, but the filmstrip at the bottom is plain? I think we may need an engineer to look at your account after the weekend, but we've narrowed the issue down well in the meantime. 
Photo of 林峻 吳

林峻 吳

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Yes the big picture looks ok. But in the lightroom mobile have the other problem, the situation is change, the review looks ok but the big picture is plain. 
Photo of C gjerde

C gjerde

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Perhaps you accidentally turned on a toggle switch such as l, r, etc.
Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Does editing an image substantially on Lightroom Desktop and allowing it to sync cure the thumbnail in the Web environment?
Photo of Bhargav

Bhargav, Official Rep

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Do the images look same in Develop view?

Thanks,
Bhargav