Photoshop CC 2017: Layers/Image doesn't update after pasting

  • 2
  • Problem
  • Updated 2 years ago
  • (Edited)
Since I updated to CC 2017, I can't open any psd files and the layers don't refresh, I mean, when I paste something on a new layer I have to zoom out and then zoom in to actually see what I just pasted, it's not my computer since I was working seamlessly with the previous version, please help!
Photo of Camilo Hurtado

Camilo Hurtado

  • 4 Posts
  • 0 Reply Likes
  • frustrated

Posted 2 years ago

  • 2
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14528 Posts
  • 1883 Reply Likes
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
Photo of Camilo Hurtado

Camilo Hurtado

  • 4 Posts
  • 0 Reply Likes
Ok thanks, this is it
"Adobe Photoshop Version: 2017.0.0 20161012.r.53 2016/10/12:23:00:00 CL 1094006  x64Number of Launches: 8
Version: 8.1
System architecture: Intel CPU Family:6, Model:15, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 2400 MHz
Built-in memory: 6143 MB
Free memory: 2237 MB
Memory available to Photoshop: 5175 MB
Memory used by Photoshop: 60 %
Alias Layers: ^0
Modifier Palette: Enabled.
3D Multitone Printing: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="NVIDIA GeForce GT 630"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="21.21.13.7270"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GT 630/PCIe/SSE2"
glgpu[0].GLRendererID=3840
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20160825000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4096
clgpu[0].CLName="GeForce GT 630"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="372.70"
clgpu[0].CLBandwidth=1.39169e+10
clgpu[0].CLCompute=89.0143
License Type: Perpetual
Serial number: 91198701560031595861
GUIDBucket:
  bucket: 4
  test: control
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\
Temporary file path: C:\Users\ANDRS~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 228.9G, 78.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
   ACE.dll   ACE 2016/09/17-17:22:04   79.577309   79.577309
   AdbePM.dll   PatchMatch 2016/05/17:03:10:18   1.573920   1.573920
   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0   
   AdobeOwl.dll   Adobe Owl   5.2.11   
   AdobePDFL.dll   PDFL 2016/08/10-16:53:20   79.195992   79.195992
   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.577309   79.577309
   AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824
   AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824
   AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2016/09/17-17:22:04   79.577309   79.577309
   ahclient.dll    AdobeHelp Dynamic Link Library   2.0.0.2   
   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279
   amtlib.dll   AMTLib (64 Bit)   9.0.0.21 BuildVersion: 9.0; BuildDate: Mon Mar 9 2015 0:54:5)   1.000000
   ARE.dll   ARE 2016/09/17-17:22:04   79.577309   79.577309
   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390
   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390
   Bib.dll   BIB 2016/09/17-17:22:04   79.577309   79.577309
   BIBUtils.dll   BIBUtils 2016/09/17-17:22:04   79.577309   79.577309
   boost_date_time.dll   photoshopdva   10.0.0   
   boost_signals.dll   photoshopdva   10.0.0   
   boost_system.dll   photoshopdva   10.0.0   
   boost_threads.dll   photoshopdva   10.0.0   
   cg.dll   NVIDIA Cg Runtime   3.0.00007   
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007   
   CIT.dll   Adobe CIT   2.1.0.1   2.1.0.1
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2016/09/17-17:22:04   79.577309   79.577309
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaudiodevice.dll   photoshopdva   10.0.0   
   dvacore.dll   photoshopdva   10.0.0   
   dvamarshal.dll   photoshopdva   10.0.0   
   dvamediatypes.dll   photoshopdva   10.0.0   
   dvametadata.dll   photoshopdva   10.0.0   
   dvametadataapi.dll   photoshopdva   10.0.0   
   dvametadataui.dll   photoshopdva   10.0.0   
   dvaplayer.dll   photoshopdva   10.0.0   
   dvatransport.dll   photoshopdva   10.0.0   
   dvaui.dll   photoshopdva   10.0.0   
   dvaunittesting.dll   photoshopdva   10.0.0   
   dynamiclink.dll   photoshopdva   10.0.0   
   ExtendScript.dll   ExtendScript 2016/01/26-16:09:33   80.1060872   80.1060872
   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
   igestep30.dll   IGES Reader   9.3.0.113   
   imslib.dll   IMSLib DLL   10.0.0.1   
   JP2KLib.dll   JP2KLib 2016/05/26-01:08:58   79.262945   79.262945
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0   
   LogSession.dll   LogSession   7.4.1.60.45263   
   mediacoreif.dll   photoshopdva   10.0.0   
   MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269
   pdfsettings.dll   Adobe PDFSettings   1.04   
   Photoshop.dll   Adobe Photoshop CC 2017   18.0.0   
   Plugin.dll   Adobe Photoshop CC 2017   18.0.0   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   7.0.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67   
   PSArt.dll   Adobe Photoshop CC 2017   18.0.0   
   PSViews.dll   Adobe Photoshop CC 2017   18.0.0   
   SCCore.dll   ScCore 2016/01/26-16:09:33   80.1060872   80.1060872
   SVGRE.dll   SVGRE   79.577309   79.577309
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412   
   TfFontMgr.dll   FontMgr   9.3.0.113   
   TfKernel.dll   Kernel   9.3.0.113   
   TFKGEOM.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1
   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16   
   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16   
   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960
   wu3d.dll   U3D Writer   9.3.0.113   


Required plug-ins:

   3D Studio 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”
   Accented Edges 18.0.0 - from the file “Filter Gallery”
   Adaptive Wide Angle 18.0.0 - from the file “Adaptive Wide Angle”
   Angled Strokes 18.0.0 - from the file “Filter Gallery”
   Average 18.0.0 (2017.0.0 x001 x003) - from the file “Average”
   Bas Relief 18.0.0 - from the file “Filter Gallery”
   BMP 18.0.0 - from the file “Standard MultiPlugin”
   Camera Raw 9.7 - from the file “Camera Raw”
   Camera Raw Filter 9.7 - from the file “Camera Raw”
   Chalk && Charcoal 18.0.0 - from the file “Filter Gallery”
   Charcoal 18.0.0 - from the file “Filter Gallery”
   Chrome 18.0.0 - from the file “Filter Gallery”
   Cineon 18.0.0 (2017.0.0 x001 x003) - from the file “Cineon”
   Clouds 18.0.0 (2017.0.0 x001 x003) - from the file “Clouds”
   Collada 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”
   Color Halftone 18.0.0 - from the file “Standard MultiPlugin”
   Colored Pencil 18.0.0 - from the file “Filter Gallery”
   CompuServe GIF 18.0.0 - from the file “Standard MultiPlugin”
   Conté Crayon 18.0.0 - from the file “Filter Gallery”
   Craquelure 18.0.0 - from the file “Filter Gallery”
   Crop and Straighten Photos 18.0.0 (2017.0.0 x001 x003) - from the file “CropPhotosAuto”
   Crop and Straighten Photos Filter 18.0.0 - from the file “Standard MultiPlugin”
   Crosshatch 18.0.0 - from the file “Filter Gallery”
   Crystallize 18.0.0 - from the file “Standard MultiPlugin”
   Cutout 18.0.0 - from the file “Filter Gallery”
   Dark Strokes 18.0.0 - from the file “Filter Gallery”
   De-Interlace 18.0.0 - from the file “Standard MultiPlugin”
   Dicom 18.0.0 - from the file “Dicom”
   Difference Clouds 18.0.0 (2017.0.0 x001 x003) - from the file “Clouds”
   Diffuse Glow 18.0.0 - from the file “Filter Gallery”
   Displace 18.0.0 - from the file “Standard MultiPlugin”
   Dry Brush 18.0.0 - from the file “Filter Gallery”
   Eazel Acquire 18.0.0 (2017.0.0 x001 x003) - from the file “EazelAcquire”
   Entropy 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”
   Export Color Lookup Tables NO VERSION - from the file “Export3DLUT”
   Extrude 18.0.0 - from the file “Standard MultiPlugin”
   FastCore Routines 18.0.0 (2017.0.0 x001 x003) - from the file “FastCore”
   Fibers 18.0.0 - from the file “Standard MultiPlugin”
   Film Grain 18.0.0 - from the file “Filter Gallery”
   Filter Gallery 18.0.0 - from the file “Filter Gallery”
   Flash 3D 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”
   Fresco 18.0.0 - from the file “Filter Gallery”
   Glass 18.0.0 - from the file “Filter Gallery”
   Glowing Edges 18.0.0 - from the file “Filter Gallery”
   Google Earth 4 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”
   Grain 18.0.0 - from the file “Filter Gallery”
   Graphic Pen 18.0.0 - from the file “Filter Gallery”
   Halftone Pattern 18.0.0 - from the file “Filter Gallery”
   HDRMergeUI 18.0.0 - from the file “HDRMergeUI”
   HSB/HSL 18.0.0 - from the file “Standard MultiPlugin”
   IFF Format 18.0.0 - from the file “Standard MultiPlugin”
   IGES 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”
   Ink Outlines 18.0.0 - from the file “Filter Gallery”
   JPEG 2000 18.0.0 - from the file “JPEG2000”
   Kurtosis 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”
   Lens Blur 18.0.0 - from the file “Lens Blur”
   Lens Correction 18.0.0 - from the file “Lens Correction”
   Lens Flare 18.0.0 - from the file “Standard MultiPlugin”
   Liquify 18.0.0 - from the file “Liquify”
   Matlab Operation 18.0.0 (2017.0.0 x001 x003) - from the file “ChannelPort”
   Maximum 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”
   Mean 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”
   Measurement Core 18.0.0 (2017.0.0 x001 x003) - from the file “MeasurementCore.8me”
   Median 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”
   Mezzotint 18.0.0 - from the file “Standard MultiPlugin”
   Minimum 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”
   MMXCore Routines 18.0.0 (2017.0.0 x001 x003) - from the file “MMXCore”
   Mosaic Tiles 18.0.0 - from the file “Filter Gallery”
   Multiprocessor Support 18.0.0 (2017.0.0 x001 x003) - from the file “MultiProcessor Support”
   Neon Glow 18.0.0 - from the file “Filter Gallery”
   Note Paper 18.0.0 - from the file “Filter Gallery”
   NTSC Colors 18.0.0 (2017.0.0 x001 x003) - from the file “NTSC Colors”
   Ocean Ripple 18.0.0 - from the file “Filter Gallery”
   OpenEXR 18.0.0 - from the file “Standard MultiPlugin”
   Paint Daubs 18.0.0 - from the file “Filter Gallery”
   Palette Knife 18.0.0 - from the file “Filter Gallery”
   Patchwork 18.0.0 - from the file “Filter Gallery”
   Paths to Illustrator 18.0.0 - from the file “Standard MultiPlugin”
   PCX 18.0.0 (2017.0.0 x001 x003) - from the file “PCX”
   Photocopy 18.0.0 - from the file “Filter Gallery”
   Photoshop 3D Engine 18.0.0 (2017.0.0 x001 x003) - from the file “Photoshop3DEngine”
   Photoshop Touch 14.0 - from the file “PSDX”
   Picture Package Filter 18.0.0 (2017.0.0 x001 x003) - from the file “ChannelPort”
   Pinch 18.0.0 - from the file “Standard MultiPlugin”
   Pixar 18.0.0 (2017.0.0 x001 x003) - from the file “Pixar”
   Plaster 18.0.0 - from the file “Filter Gallery”
   Plastic Wrap 18.0.0 - from the file “Filter Gallery”
   PLY 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”
   PNG 18.0.0 - from the file “Standard MultiPlugin”
   Pointillize 18.0.0 - from the file “Standard MultiPlugin”
   Polar Coordinates 18.0.0 - from the file “Standard MultiPlugin”
   Portable Bit Map 18.0.0 (2017.0.0 x001 x003) - from the file “PBM”
   Poster Edges 18.0.0 - from the file “Filter Gallery”
   PRC 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”
   Radial Blur 18.0.0 - from the file “Standard MultiPlugin”
   Radiance 18.0.0 (2017.0.0 x001 x003) - from the file “Radiance”
   Range 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”
   Render Color Lookup Grid NO VERSION - from the file “Export3DLUT”
   Reticulation 18.0.0 - from the file “Filter Gallery”
   Ripple 18.0.0 - from the file “Standard MultiPlugin”
   Rough Pastels 18.0.0 - from the file “Filter Gallery”
   Save for Web 18.0.0 - from the file “Save for Web”
   ScriptingSupport 18.0.0 - from the file “ScriptingSupport”
   Shake Reduction 18.0.0 - from the file “Shake Reduction”
   Shear 18.0.0 - from the file “Standard MultiPlugin”
   Skewness 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”
   Smart Blur 18.0.0 - from the file “Standard MultiPlugin”
   Smudge Stick 18.0.0 - from the file “Filter Gallery”
   Solarize 18.0.0 (2017.0.0 x001 x003) - from the file “Solarize”
   Spaces 18.0.0 - from the file “Spaces”
   Spatter 18.0.0 - from the file “Filter Gallery”
   Spherize 18.0.0 - from the file “Standard MultiPlugin”
   Sponge 18.0.0 - from the file “Filter Gallery”
   Sprayed Strokes 18.0.0 - from the file “Filter Gallery”
   Stained Glass 18.0.0 - from the file “Filter Gallery”
   Stamp 18.0.0 - from the file “Filter Gallery”
   Standard Deviation 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”
   STL 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”
   Sumi-e 18.0.0 - from the file “Filter Gallery”
   Summation 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”
   Targa 18.0.0 - from the file “Standard MultiPlugin”
   Texturizer 18.0.0 - from the file “Filter Gallery”
   Tiles 18.0.0 - from the file “Standard MultiPlugin”
   Torn Edges 18.0.0 - from the file “Filter Gallery”
   Twirl 18.0.0 - from the file “Standard MultiPlugin”
   U3D 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”
   Underpainting 18.0.0 - from the file “Filter Gallery”
   Vanishing Point 18.0.0 - from the file “VanishingPoint”
   Variance 18.0.0 (2017.0.0 x001 x003) - from the file “statistics”
   Virtual Reality Modeling Language | VRML 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”
   Water Paper 18.0.0 - from the file “Filter Gallery”
   Watercolor 18.0.0 - from the file “Filter Gallery”
   Wave 18.0.0 - from the file “Standard MultiPlugin”
   Wavefront|OBJ 18.0.0 (2017.0.0 x001 x003) - from the file “U3D”
   WIA Support 18.0.0 (2017.0.0 x001 x003) - from the file “WIASupport”
   Wind 18.0.0 - from the file “Standard MultiPlugin”
   Wireless Bitmap 18.0.0 (2017.0.0 x001 x003) - from the file “WBMP”
   ZigZag 18.0.0 - from the file “Standard MultiPlugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions: NONE

Installed TWAIN devices: NONE"
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14528 Posts
  • 1883 Reply Likes
Looks like Use Graphics Card is disabled. If you go to Preferences > Performance... and make sure "Use Graphics Card" is checked. Restart Photoshop. Are you still having trouble?
Photo of Camilo Hurtado

Camilo Hurtado

  • 4 Posts
  • 0 Reply Likes
it's working better but I still can't open files
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14528 Posts
  • 1883 Reply Likes
When you say you can't open files, do you get an error? How are you opening the files? (File > Open...? double-clicking the file in Windows Explorer? Other?)
Photo of Facundo Cornago

Facundo Cornago

  • 2 Posts
  • 0 Reply Likes
Me too, my layers doesnt update, im freaking out
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14528 Posts
  • 1883 Reply Likes
Are you running a version of Photoshop installed from Adobe.com? I don't see an active membership under your email addresses. The other threads where I've seen this are cases where people have installed malware torrents of Photoshop.