Lightroom 4: What happened to my slideshows imported from LR 2.7!?

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  • Updated 5 years ago
  • (Edited)
After purchasing Lightroom 4 and following the instructions to download and transfer data from my previous version of Lightroom 2.7 I found that I lost most of my work done in the Slideshow module. I lost all my title pages, my captions, my music and more! I put in hours and hours of work into this was not able to get it back ..... into LR 4. Fortunately I did not delete the old program and all my work in LR 2.7. So I went on the Live Chat to seek the support in resolving this issue and after quite some time and effort a solution could not be found. I was told by the support staffer that someone would call me first thing the next morning and we would get to the bottom of this ..... after setting a time and providing all my contact information lo and behold this did not happen ..... not the next day, nor the next, nor the next! I was not impressed!

So I am here with a program that is not working, hours and hours of work hanging in oblivion and my frustration building.

Previously to addressing this issue I have done more work with the LR 4 version and I am very concerned that I may lose all or some of that work in messing around trying to resolve the Slideshow issue. I needed to get on with the work I have to do and I want to resolve this before I continue with any further work. I am sure there is a quick and easy fix to this problem, I just need to figure it out.
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Hank Krawczyk

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Posted 5 years ago

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