Elements: How do I install on a new, or second computer? Does the previous version need to be installed to install the new version?

  • 32
  • Question
  • Updated 2 months ago
  • Answered
  • (Edited)
Have PE5 and now have bought PE#10. Want to put #10 on new laptop, but was bought as a upgrade. Does it have to be put with PE#5 copy to work, or will it stand alone ok.
Photo of Elizabeth Ellis

Elizabeth Ellis

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 32
Photo of fisk.harris

fisk.harris

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled deactivating copy of elements 13 on defective surface bllk that was replaced.

Copy of elements 13 was installed in new surface book which was defective and replaced. PS installed on the new surface but is locked because of too many computers. Need to deactivate the program on the defective book which is gone. Cannot do this online, apparently
Photo of Barbara Flannery

Barbara Flannery

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled can I deactivate PSE13 on computer that is no longer working.

I had Photoshop 13 installed on an old computer that is not working. Everything was erased on it and there is no way to even get the computer running. How can I deactivate it then. I do have a desktop computer with it on but can't get it on my new laptop. What can I do?
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15225 Posts
  • 2188 Reply Likes
See official answer for link to talk to support to reset activations
Photo of Jodi Nelson

Jodi Nelson

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled How to tranfer to a new computer??.

Yay! I got a new computer last week! I have photoshop elements 12 on my old laptop. I want to put it on my new computer, but I'm not sure how to do that exactly. Anybody able to get me instructions? Possibly detailed instructions?? ;)
Photo of Michel BRETECHER

Michel BRETECHER, Champion

  • 1198 Posts
  • 252 Reply Likes
1-
You have to use the menu
Help >> Sign out[your user id]
in the editor of Elements 12. That removes the link between your license and the old computer so that the the license is free for another computer.

2- You download and install the Elements 12 installer; during the install you are prompted to enter your licence key (or you use the same menu Help >> Sign in...
and you are ready to go.
https://forums.adobe.com/thread/1445791
Photo of Judy Harrington

Judy Harrington

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled Transfer Photoshop to new laptop.

I have Photoshop on old laptop - want to install on my new laptop instread. I have the download and the code from the original supplier but it doesn't work on new laptop.Not sure what to do. I'm worried if i delete from old laptop I will lose it altogether. What happened to company helplines?
Photo of George Martinez

George Martinez

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled reinstalling elements 14.

how to reinstall elements 14 to new computer
Photo of Mollie Bunbury

Mollie Bunbury

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled how do you transfer photoshop elements onto another computer.
Photo of Michel BRETECHER

Michel BRETECHER, Champion

  • 1198 Posts
  • 252 Reply Likes
What you want to do is not exactly a 'transfer', it's a new installation on the new computer, exactly as you have installed in the previous computer.
What you have to 'transfer' is the license. Depending on the Elements version, this is done in the 'Help' menu. It's called either 'deactivate/activate' or 'sign in/sign out'. That tells Adobe servers that the license is linked with the activated computer. Note that you are allowed to activate two computers at the same time, for instance a desktop and a laptop.

Of course, you want to recover your media files and your organizer catalogs. That has to be made via a full backup on an external drive, followed by a restore on your new  computer.
https://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

That method takes care of the transfer of your media files as well as of your catalogs, while keeping the links in the database to the new location of the media files.