What ever you do not install the latest Bridge Update 2019 - it hasnt been checked and it's full of bugs

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2019 9.0.2.219 x64 - dont install it.  This is the worst ever update as it makes it impossible to see when a raw file has been modified, it does not allow the files to be viewed on Date Modified - while labelling can be seen individually, it cant be seen in multiples.   Was this checked before release ?   And if it was, was it checked by someone who has zero experience of the programme.   Why bother with an update if it means stepping back a decade!   So much time wasted and so much frustration - and there is no date for a fix!  Dreadful Adobe.    I notice that there is a "Praise" button option above this, but no opposite - shakes head
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William Long

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Posted 3 weeks ago

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William Long

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Fascinating that Adobe seem to now rely on a community to fix things as opposed to their tech support :(

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Dave S

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Thanks William but unfortunately, you are about 2 weeks too late for me, I updated then. Having said that, I can see modified RAW files, I can see when images were modified by date and I can see them in multiples so I'm unsure where you are coming from.

However, I am totally with you with regards to forums being an excuse for a company to opt out of fixing issues or supporting their customers. I'm sure they have a policy of non-involvement for their staff and the Adobe people who do respond are probably caring staff that are doing it in their own time. To be brutally honest, every single time I have contacted Adobe support they have been next to useless anyway.

Adobe are heading down the same path as Apple, these companies think that they can do whatever they like and thankfully those days are coming to an end. Adobe, if you read these comments then you need to take heed because eventually someone else will release a product to match Photoshop and you'll be done.
(Edited)
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JEA

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Actually as long as adobe and apple have no real competition things are just going to continue.

Adobe just doesn't have any incentive to release software that is relatively bug free.
Adobe prefers the "lets see what bugs the customer finds and just maybe fix those policy"
and of course they know about a bunch of other bugs that will never get fixed.

In fact just the other day a bug was reported on this very forum that had been in photoshop since version 3 and i know users on the telenet  and compuserve had talked about it way back in 96.
So we will see if it finally gets fixed in 2019.

Another huge factor is the rush to release new versions. What's the rush?
Before Creative Cloud the general release cycle was every two years and lots of bugs got fixed. Now we are lucky that the software released at the beginning of the cycle is even stable before the next version is released and then the bug cycle just starts all over like that movie Groundhog Day.

I haven't even touched upon the questionable changes such as were made to way Transform works in photoshop.
(Edited)
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Dave S

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William, one thing I will add is that after a previous issue with Bridge, I did some investigating and I found that the Adobe software updater leaves an awful mess behind. I had about 8 versions of Bridge spanning back to CS6 days sitting taking up hard drive space.

The issue I had was that some of the settings weren't carried over after an update and the only way I could get anything to work correctly was to remove everything I could find with Bridge written on it, re-install the latest version and reconfigure it again. Maybe this is the sort of issue you are now experiencing.

Adobe used to have a clean up tool for the registry as well but, I couldn't find it and had to remove all instances of Bridge the good old fashioned way, manually.

If you're using a PC have a look in here C:\ProgramData\Adobe and see what folders you have, this is where all my versions were? I wouldn't just delete them though, contact support and ask how to remove all of the old Bridge baggage.

Hope this helps




(Edited)
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David Converse

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Adobe has fixed a bunch of reported issues with the latest Bridge release. Yes there are still a LOT of things broken, but I'm encouraged that they are developing it and not just sitting on their hands.
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William Long

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David its exactly the latest update that is the issue! I've been using Bridge and Photoshop since it was initially introduced. What is broken (as you put it) was not broken before the latest update. Your post sounds all very enthusiastic, but is inaccurate as the update should have never been released.


If you're going to respond, then please reflect the facts of the issue here; the latest update removes the ability to rate or label, removes any notification of a raw adjusted, removes the ability to sort by date modified. All of those issues were not there before and were basic standards which existed in Bridge from almost the first versions of the program. Personally I'm astonished that such basic and important issues were allowed to pass through a pre release inspection.

Basically none of these things were broken before this appallingly poor update.
(Edited)
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William Long

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David its exactly the latest update that is the issue! I've been using Bridge and Photoshop since it was initially introduced. What is broken (as you put it) was not broken before the latest update. Your post sounds all very enthusiastic, but is inaccurate as the update should have never been released.

If you're going to respond, then please reflect the facts of the issue here; the latest update removes the ability to rate or label, removes any notification of a raw adjusted, removes the ability to sort by date modified. All of those issues were not there before and were basic standards which existed in Bridge from almost the first versions of the program. Personally I'm astonished that such basic and important issues were allowed to pass through a pre release inspection.
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David Converse

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A LOT of things were broken before.

As for specifics, the ability to rate and label has not been removed. If you do a cursory search here, you'll see complaints about problems working on a server volume which is not supported by Adobe (and its a bug anyway, which has been acknowledged.)

I don't know what you mean by "any notification of a raw adjusted" but the badges still display if a RAW image has been modified in Camera RAW.

Sort by Date Modified is in the dropdown at the upper right of the window.

Perhaps you should take a closer look?
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William Long

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Don't be so dam condescending! I wouldn't have wasted 12 hours of business time based on something because I hadn't taken a closer look!

Perhaps you should just stop with futile comments. You're offering nothing productive. The issue is the same either on server drives or internal drives. They didn't exist before the latest update. They existed afterwards. As far as Im concerned, unless they've changed something (ie corrected what they stuffed up), in the last 10 hours, warning others not to update makes common sense. I do this for a living and yesterday was a massive frustrating day, not helped by arguing about the futility of Adobe fixing something that wasn't broken
(Edited)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are the raw files you're tryin to read on a NAS/server? Roll back the camera raw version to 11.1: https://helpx.adobe.com/photoshop/kb/unable-to-open-raw-files-from-network-storage.html
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William Long

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They do the same wether they're on a NAS server or direct drives internally or externally. Yes rolled back to the previous version. Thanks.

Why release something with such obvious bugs though? And texting with Adobe support was useless I'm afraid. I solved the issue myself after 10mins of Google searching