Photoshop CS5: Installer does not recognize my serial number

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  • Updated 4 years ago
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Stanley Jayne

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Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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Make sure you have the full serial number from your product box or download.
If that is not working, call Adobe Customer Support and have them verify the serial number and see if you may have exceeded the allowed activations.
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alane

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I have the same problem. Got no where with Adobe chat. It will install as a trial version but will not recognize my serial number even though it was validated by Adobe chat person. So I am currently running the trial version.
Please advise.
alane