Photoshop CS5: Weird square artifacts

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  • Updated 3 years ago
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Hi All,
I work in IT in a design agency and one of our users had this interesting thing happen. While she was working on a file it suddenly turned into a mess with square artifacts everywhere. It is hard to explain, so just take a look at the image:


Do you have any ideas what might have caused it? Did you see this happen before?
It looks like layers themselves are not affected, but almost all layer masks are:




Any ideas? Thanks in advance!
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suchyysuchar

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Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If you close the file and reopen does it look correct? If so, it's a video driver issue. If not, then the file is corrupted.

Typically, file corruption is caused by a hardware failure (disk, bad ram) if the file is truly corrupted.

What OS/version? Are the files saved locally? Or on a server? In a Dropbox folder?
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suchyysuchar

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Hi Jeffrey,

File is definitely corrupted, it stays like that on a couple of computers in different versions of Photoshop.

Photoshop was running on OS X Mavericks. We work mostly from network shares, but the user says that this did not happen during saving, but during normal work. Then she tried to save the file on a local HDD and restart the computer, but after restarting file stayed like this. It happened twice with two different files some time ago and did not happen since.

That could point to faulty RAM maybe?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It could be RAM, but closing the file without saving should revert back to the saved version.