Lightroom Website is too dark, but only on my browser (outdated Opera browser version)

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  • Updated 4 years ago
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  • (Edited)
When I click on Lightroom's "what's new" link in the CC application, I get a website that is just too dark. There's dark websites out there alright, but this is pushing it too far. There's dark, and there's too dark.

This is the link I get directed to:
http://www.adobe.com/products/photosh...

(Whoa, serously? Yes, that's a 943 character url. Nice one, Adobe.)

A screenshot is attached:
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martijn Saly

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Posted 4 years ago

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Rikk Flohr, Champion

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Looks fine here. Background is pure white.
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Steve Sprengel, Champion

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To me it looks like a popup should be visible somewhere and that darker area is disabling the background so the popup is the only thing that works. Are there menu items over a the right than you can click on? Are you signed in?

On my version of the site the top part with Adobe Photoshop Lightroom has various links to other sections besides this Overview page.

Also down in the darker area, which on mine has a white background, there are See How it Works links. Do any of those work? If not that would be another indication that you are seeing the bottom area through an overlay that is disabling it for some reason.

Also you could try clearing your browser cache and/or using another browser in case something isn't quite compatible or there was a glitch in download all of the content.
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martijn Saly

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I don't know if I'm signed in. It doesn't say anywhere. Lemme go to http://www.adobe.com/

Whaddayaknow? It's dark as well. Is Adobe trying to promote squinting?...
So it looks to be more of a global problem.

The links don't work, but all text is selectable as on any site.

I'm not about to use a different browser, just because Adobe decides to mess up their website. It shouldn't be my problem.
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Rikk Flohr, Official Rep

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I tested in PC (Win 7) and Mac (10.9.3)
Safari, Chrome, Firefox and it is fine in all six browers/OS combinations. I also tested IE on Win7 and it appears correctly.

I suspect you have a problem with your machine's browser settings.
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martijn Saly

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No other website is dark...

I'm using Opera btw, the one browser you didn't test ;)
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Steve Sprengel, Champion

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The page loads perfectly in the Opera I just installed:


Here is the About Opera information to compare versions:


It looks like you might have a virus scanner or browser setting that is disabling or blocking part of the web content for the Adobe page so you're not getting all the content loaded.
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martijn Saly

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You didn't install Opera, you installed Chromium. Opera 12.17 is the latest.
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Steve Sprengel, Champion

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I got Opera from here: http://www.opera.com/ and clicked Download. Where do I get the Opera you have and how old is it?
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martijn Saly

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I don't know where to get it *now*, because Opera ASA has basically been dead for about a year or so. The browser is not, though...

Here it is:
http://www.opera.com/computer/thanks?...

You can get there by going to the product page:
http://www.opera.com/computer/windows
And clicking the link under the video. It says it's the previous version, but opinions vary about that.
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martijn Saly

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Actually, take a look at the console output:

----------
Uncaught exception: ReferenceError: Undefined variable: mboxCreate

Error thrown at line 36, column 1402 in http://www.adobe.com/:
mboxCreate('adbe_en_index_data');
Uncaught exception: ReferenceError: Undefined variable: mboxCreate

Error thrown at line 36, column 1506 in http://www.adobe.com/:
mboxCreate('adbe_en_index_content');
Uncaught exception: TypeError: Cannot convert 'f' to object

Error thrown at line 5002, column 6 in (b, c) in http://wwwimages.adobe.com/www.adobe....:
g.length > 0 && this.hide(g, f.css.close), this.show(e, f.css.open)
called via Function.prototype.call() from line 4728, column 4 in (b, c) in http://wwwimages.adobe.com/www.adobe....:
return "string" == typeof b ? this[b].call(this, c) : void(h(this.scope).is("[" + this.attr_name() + "]") ? (h(this.scope).data(this.attr_name(!0) + "-init", a.extend({}, this.settings, c || b, this.data_options(h(this.scope)))), e && this.events(this.scope)) : h("[" + this.attr_name() + "]", this.scope).each(function() {
called from line 4935, column 4 in (b, c, d) in http://wwwimages.adobe.com/www.adobe....:
a.extend(!0, this.settings, c, d), this.bindings(c, d)
called via Function.prototype.apply() from line 4803, column 4 in (b, c) in http://wwwimages.adobe.com/www.adobe....:
return this.libs.hasOwnProperty(b) ? (this.patch(this.libs[b]), c && c.hasOwnProperty(b) ? ("undefined" != typeof this.libs[b].settings ? a.extend(!0, this.libs[b].settings, c[b]) : "undefined" != typeof this.libs[b].defaults && a.extend(!0, this.libs[b].defaults, c[b]), this.libs[b].init.apply(this.libs[b], [this.scope, c[b]])) : (c = c instanceof Array ? c : new Array(c), this.libs[b].init.apply(this.libs[b], c))) : function() {}
called from line 4796, column 5 in (a, b, c, d, e) in http://wwwimages.adobe.com/www.adobe....:
this.libs.hasOwnProperty(b) && g.push(this.init_lib(b, f));
called via Function.prototype.apply() from line 4891, column 4 in () in http://wwwimages.adobe.com/www.adobe....:
return Foundation.init.apply(Foundation, [this].concat(a)), this
called via Function.prototype.call() from line 935, column 5 in (a, b, d) in http://wwwimages.adobe.com/www.adobe....:
for (; g > f && (e = b.call(a[f], f, a[f]), e !== !1); f++)
called from line 838, column 4 in (a, b) in http://wwwimages.adobe.com/www.adobe....:
return _.each(this, a, b)
called from line 4890, column 3 in () in http://wwwimages.adobe.com/www.adobe....:
return this.each(function() {
called from line 5895, column 3 in (a) in http://wwwimages.adobe.com/www.adobe....:
c.append(a), c.find("script").remove(), changeRegion = h.fn.changeRegionFooter, changeGeoRoutingPanel = function() {
Linked script not loaded
----------

Someone made a very interesting mistake and needs to be slapped. Maybe you don't have my browser, but a browser doesn't throw this kind of error in a website that behaves correct.
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Chris Cox

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It looks like you need an update to Opera to pick up bug fixes.
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Steve Sprengel, Champion

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Try turning off Use hardware acceleration in the Browser Advanced settings near the bottom.
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martijn Saly

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This is a good example of PISNIB: Problem In Site, Not In Browser :)
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Steve Sprengel, Champion

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PBKAC
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martijn Saly

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Certainly not.
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martijn Saly

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Opera doesn't need hardware acceleration ;)

That aside, HW-acceleration doesn't cause (or solve) javascript errors.
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Steve Sprengel, Champion

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I went to www.opera.com and clicked the Download button. How did you get your obsolete version?
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martijn Saly

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It's not obsolete. Opera 15 and up are just Chrome.
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robtmann

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You're going to have to try another browser. What you're calling an "error" in the console output may not be one. It looks like "mboxCreate" is probably from a javascript library that Opera can't handle properly. Opera is known for having problems with javascript libraries used by web development frameworks like Foundation.

Chrome or Firefox will probably handle the site fine.
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martijn Saly

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I'm still using the browser that I like.

Fixing a javascript error is child's play for me, but I don't work at Adobe so I can't fix it for them.