we have already buyed it and then i bought a new computer and then it said that we must buy it again

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  • Updated 4 years ago
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we have alredy buyed photoshop and a week ago i got a new computer and when i was downloading photoshop again it said that we must buy it again
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Maria Lie

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  • sad, angry, confused

Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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Which application did you buy?
Which version?
Which OS version are you using?

Did you enter your serial number, or sign in with your Adobe ID if you have a subscription?
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Sandra Pinnel

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It seems obvious from your confusion that you did not read the "End-User License Agreement" that was provided with the software you purchased, before you installed it on your former computer.
Adobe is explicit in stating their terms and conditions in their "End-User License Agreement" (abbreviated as "EULA").  It is imperative to read license agreements prior to using any software to insure that you abide by their stated terms and conditions for your own protection.  A "EULA" is a legally binding document - and you must use the software in strict accordance with the EULA.  You will find the answer to the question that you asked by reading the end-user license agreement that came with the Photoshop software that you purchased.  I highly suggest that you read it now to learn about specific restrictions on your use of the software - because if you break the terms
of the EULA, you will be subject to enforcement action and penalties. They don't mess around - it is their intellectual property, and they rightfully protect it.

 As well, I'm going to give you a link to a "FAQ" page about End-User License Agreements.  If your question is not answered there, perhaps it would be best to contact Adobe directly.
Here's the link to the FAQ page: