Photoshop: Warn users in Application Manager *before* you take features away

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  • Updated 6 years ago
  • (Edited)
I'm extremely disappointed in the Creative Cloud team's recent decision to tighten the restrictions on hardware requirements for 3D features. I’m having a great deal of difficulty understanding how an upgrade that was pushed out under the banner “New Features!” is instead taking features away.

It is one thing to require a major hardware upgrade between a major revision, such as the jump from CS6 to CS7. But to do this mid-stream with no warning in the Adobe Application Manager is burdensome to your users, especially when many of the same features worked perfectly well prior to the "upgrade." I and many other designers would appreciate it greatly if this arbitrary restriction were reversed, at least until the release of CS7. Even the ability to "downgrade" to an earlier version prior to the tightening of hardware requirements--which your customer service department informs me is not an option--would be appreciated as a temporary fix.

I understand that Adobe wishes to create software for the latest and greatest machines, but please remember that many of us in the design industry have limited budgets, and that changes that effectively delete major features from your software without warning create hardship for your customers.

In the future, if an upgrade removes functionality for some configurations, I strongly recommend that the Adobe Application Manager should alert users that hardware requirements have changed BEFORE they upgrade.
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T.N. Tumbusch

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  • disappointed

Posted 6 years ago

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