want to opt out

  • 2
  • Problem
  • Updated 4 weeks ago
wish to discontinue receiving emails
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Jodi Paul

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Posted 4 weeks ago

  • 2
Photo of Tom Mickow

Tom Mickow

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From this community support forum or from Adobe?

If this forum, 
- click your name in the upper right of the web page
- click Profile
- in the left section under your name, click Email Notifications and change whatever settings you want

You can also delete your account from your profile page, if you'd like go that route.
Photo of Carlos Cardona

Carlos Cardona

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Thanks for letting ALL of us know!
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Laura Shoe, Champion

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When users of non-CC versions of Lightroom visit the Adobe support page to request assistance (and when users of Classic inadvertently make the wrong choice on the support page), the only support option they are offered is posting in the forums, so this user may have felt he/she had no other choice.
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Carlos Cardona

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Couldn’t she have called Adobe tech-support?
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Robert Somrak, Champion

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The OP got a quicker and correct answer here. There are a lot of great people here willing to help. Calling tech-support should be the last option.
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Laura Shoe, Champion

  • 84 Posts
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Exactly, Robert.  Carlos, in many cases, no - for Classic users, it's easy to make the wrong selection on the Support page and get offered no phone or chat support, only forum support, and users of earlier versions are offered only forum support, no phone or chat. In any case, everyone is welcome here.