Lightroom 4.1: Wacom Intuos5 customized ExpressKeys not working

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  • Updated 6 years ago
  • (Edited)
With Lightroom 4.1, my Wacom Intuos 5's customized ExpressKeys are no longer working, and instead are using default ExpressKeys from the "All Other" application entry. I'm using Mac OS X 10.7.4; Wacom driver 6.3.1w2 (latest). I did not have this problem with LR 4.1 RC1 or LR 4.1 RC2. I've tried deleting the LR4 entry in Wacom's settings, and re-inserted LR4 in Wacom's settings, but this did not help; restarting the computer didn't help either. I have confirmed that customized ExpressKeys are working in other programs such as Firefox.
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Salman Arif

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Posted 6 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sounds like the Wacom driver sees updates as completely different applications. best bet is to create a new preset for the update/new version of Lightroom.
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Salman Arif

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Hi Jeffrey, thanks for your reply. I removed the old Wacom preset that I created when I was using LR 4.0, LR 4.1 RC1 and RC2; after restarting the computer, I created a new preset for LR 4.1, but LR still did not pick up my customizations. I closed LR, and restarted the computer again, but unfortunately, the customizations are not being picked up.
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Salman Arif

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This worked: in the applications folder, I renamed "Adobe Photoshop Lightroom 4" to 4.1, and added this to Wacom settings. As long as the workaround works, I'm happy :)
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manfred massinger

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Thank you! I had the same problem. The "renaming" works!!!
Greetings from Austria.
Manfred