Lightroom: Laggy sliders on Windows with Wacom tablets

  • 31
  • Problem
  • Updated 2 months ago
  • (Edited)
[Update: Many people report laggy sliders with Wacom tablets on Windows unless they disable the Windows Ink option, in which case they lose pressure sensitivity with the pen. -- John Ellis]

it ́s next to unusable.. i have installed the latest wacom drivers (WacomTablet_6.3.15-1.exe). there is, i would say, a 1-2 second lag from when i press down until the slider moves. win10 64 bit, i7 2600k, 24gb ram, 980 gtx, catalog and caches on intel 750 SSD. gpu is disabled, add photo dialog is disabled.and of course....latest gpu drivers are installed.i tried the older driver version "WacomTablet_6.3.13w3.exe" too.same behavior.... corel painter, photoshop and other apps work just fine.this is the worst lightroom version EVER...!!! :(
Photo of Tanja Schulte

Tanja Schulte

  • 115 Posts
  • 42 Reply Likes
  • pi$$ed

Posted 4 years ago

  • 31
Photo of Andy

Andy

  • 3 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Lightroom: Pen pressure not working with Wacom Intuos pro (merging).

Hi, I'm getting the same as Herman - Windows 8.1, brand new Wacom Pro Small, latest driver (6.3.13w3) - with Windows Ink off, Lightroom CC 2015 sliders are smooth and responsive, but with no pen pressure.  Enabling Windows Ink gives the pen pressure but all sliders are sluggish.  You have to drag the slider, for a moment or two nothing happens, then the slider jumps too much.  Very frustrating, any help appreciated.

Note: This conversation was created from a reply on: Lightroom CC: Pen pressure not working with Wacom Intuos pro.
Photo of Simon Allen

Simon Allen

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled Lightroom: Pen pressure not working with Wacom Intuos pro (merging).

Has there yet been a solution to this problem. I have recently bought a Wacom Intuos Pro and have no pressure sensitivity in Lightroom CC (it works OK in Photoshop).Wacom just say that it is a known Lightroom problem and Adobe need to fix it.Chris - what OS tablet/Ink settings are you refering to?

Note: This conversation was created from a reply on: Lightroom CC: Pen pressure not working with Wacom Intuos pro.
Photo of Herman van Beek

Herman van Beek

  • 3 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Lightroom CC: Pen pressure not working with Wacom Intuos pro.
Photo of Jean-Jacques FABIEN

Jean-Jacques FABIEN

  • 18 Posts
  • 1 Reply Like
This reply was created from a merged topic originally titled Big lag when using wacom pen on sliders in lightroom CC. However no issues in Lig....

I have a PC, updated Windows 10, GTX 980 Ti Graphic card, I7 4790 Processor, SSD HD, 32mb Ram. I have lightroom CC and lightroom 5.7.1. 
I use a Wacom tablet pen and touch small (CTH-480). I use two samsung screens 27".
When using the tablet in LR CC, there is a big lag when moving sliders and histogram. Very annoying. However, it works very well under LR 5.7.1
Other issue, When using LR CC, if i click right in the develop tab on the 2nd screen, it does not displays the edit menu but the background color menu. But if I zoom and right click, then the edit menu appears.
If I shift the develop menu in the 1st screen, then clicking right would display the edit menu. 
This issue does not happens in LR 5.7.1
Photo of John R. Ellis

John R. Ellis, Champion

  • 3959 Posts
  • 1046 Reply Likes
In the original topic, Jean-Jacques reports that disabling Windows Ink in Wacom preferences fixes the lagginess of the sliders.
Photo of Francesco Gola

Francesco Gola

  • 4 Posts
  • 1 Reply Like
This reply was created from a merged topic originally titled Brush lag with Wacom tablets.

Just bought a lovely Wacom Intros Pro M tablet to use with Lightroom 6.6 on my MacBook Pro (retina, late 2013) and I use it with the latest Wacom driver
As many other experienced reading this forum, I have a really annoiyng lag when I use brush tool.
Yes, if I disable the GPU acceleration on Lr, it works with less lag but the lag is still present.

I'm not able to see any recent post about this problem, so I suppose that someone found a trick..so basically: please, help me!

So annoying that after more than 6 patches for Lr 6 and many wacom and apple updates, the bug is still there.

PS: I'm using OS X 10.11.5

Thank you!
Photo of Christian Malaga

Christian Malaga

  • 2 Posts
  • 1 Reply Like
This reply was created from a merged topic originally titled Lightroom: Brush lag with Wacom tablets (merging).

Wacom Pro M / Windows 10 "Latest drivers, all over"

Just bought a Wacom tablet, Huge lag using slider in LR, in Camera Raw it is jumping. PS Ok.

I disable the "Windows ink" LR and ACR is now working, BUT brush pressure is NOT working.

Change settings in "Pen and Touch" do nothing.

Disable Touch screen in drivers, Not helping eighter.

HP TouchSmart 600-1140

Christian

Note: This conversation was created from a reply on: Brush lag with Wacom tablets.
Photo of Scott Rosenthal

Scott Rosenthal

  • 15 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Lightroom: Brush lag with Wacom tablets (merging).

9 months later and the problem is still here! Some more information... Using the Wacom in "Pen" mode, after touching the pen tip to the tablet, LR needs to see the cursor move a short distance before LR will move a slider, the zoomed image, etc. If I change the Wacom to "Mouse" mode (but still using the pen/stylus), the sliders now move correctly but the cursor navigation isn't as good as in "Pen" mode. This is with Windows Ink enabled. LR 2015.9, Wacom 6.3.15-3 (also with 6.3.21-3).

This isn't a difficult problem! When can we expect it to work properly?

(P.S.--Wacom said that it's Adobe's problem; Adobe "support" told me today that Lightroom isn't designed for a Wacom tablet)

Note: This conversation was created from a reply on: Brush lag with Wacom tablets.
Photo of James

James

  • 7 Posts
  • 2 Reply Likes
This reply was created from a merged topic originally titled Lightroom Classic: Pressure sensitivity with Wacom Tablet.

I’m using a Wacom Intuos 5 tablet with Lightroom and have a couple of issues. The main one being laggy/sticking sliders and i’ve come across a solution where disabling windows ink for lightroom fixes this. However disabling windows ink causes the pressure sensitivity to stop working, does anyone know of a fix/workaround that fixes the laggy sliders while keeping the pressure sensitivity? This seems to be a pretty big bug which I can’t find a solution for.
Photo of Mario Mesi

Mario Mesi

  • 14 Posts
  • 1 Reply Like
I had also serious lag using Wacom Intuos Pro M with Lightroom. But I found a solution for myself by turning off using Windows Ink under the Mapping tab.
Now my Wacom and Lightroom working perfectly. No lag at all.

My op system is Windows 10 64 bit.

Photo of John R. Ellis

John R. Ellis, Champion

  • 4279 Posts
  • 1138 Reply Likes
Others report this works for them, but at the expense of losing pressure sensitivity when using the pen with the adjustment brush.
Photo of Mario Mesi

Mario Mesi

  • 14 Posts
  • 1 Reply Like
Yes, unfortunately pen pressure is the cost, but at least i can work normally.
Photo of John Luther

John Luther

  • 2 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Lightroom Classic: How about making the Lightroom Brush pressure sensitive.

It would be very useful to make the adjustment brush pressure sensitive in Lightroom. I would suggest varying the flow rather than density. This change would enhance the workflow by allowing the artist to change the flow without going back to the sliders. It would also be more precise since the artist could start with a much lower flow and increase the change with pressure rather then multiple overwrites.
Photo of Todd Shaner

Todd Shaner, Champion

  • 1386 Posts
  • 458 Reply Likes
This reply was created from a merged topic originally titled Lightroom Classic: How about making the Lightroom Brush pressure sensitive (mergi....

What model tablet, LR and OS version are you using? If Wacom you may need to check 'Use Winodws Ink' to restore flow pressure sensitivity. Unfortunately that causes another issue on some systems.

https://feedback.photoshop.com/photoshop_family/topics/lightroom-pressure-sensitivity-with-wacom-tab...

My Intuos 4 tablet works fine on Windows 7 and LR 7.2 with 'Use Windows Ink' checked or unchecked.

If still not working the latest Wacom drivers are available here:

https://www.wacom.com/en/support/product-support/drivers



Note: This conversation was created from a reply on: Lightroom Classic: How about making the Lightroom Brush pressure sensitive.
Photo of John Luther

John Luther

  • 2 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Lightroom Classic: How about making the Lightroom Brush pressure sensitive (mergi....

Hi Todd - Thanks for the help and my apologies for the tardy reply. I'm using:
Windows 10 Business Edition 10.0.16299
Lightroom Classic 7.2 [1156743]
Wacom Driver 6.3.29-4
These are the latest versions as far as I know.
When the "use Windows Ink" box is checked there is  slider lag where the slider does not respond to initial movements from the pen. Also the adjustment brush does not begin to work as soon as the tool is applied. It also has lag.
When the "use windows box" is unchecked, there is no slider lag but the pressure sensitivity is then lost.
I tried disabling some of the windows pen features as per this somewhat crude blog http://i.imgur.com/Viuhhok.jpg
but it did not  make a difference. 
I've also turned off "Use graphics process - that did not make a difference either.
If you have any other ideas please let me know.
Wacom says leave the box checked and get Adobe to fix their bug. Adobe support said "the adjustment brush in Lightroom isn't pressure sensitive so whats the problem?"
Thanks,
jl

Note: This conversation was created from a reply on: Lightroom Classic: How about making the Lightroom Brush pressure sensitive.
Photo of John R. Ellis

John R. Ellis, Champion

  • 4280 Posts
  • 1138 Reply Likes
There were numerous topics about this, none with more than half a dozen or so me-toos. I've merged them all together, for a total merged me-too count of 28, with 55 followers.
(Edited)
Photo of Rick Spaulding

Rick Spaulding, Champion

  • 564 Posts
  • 232 Reply Likes
Thanks, John!!
Photo of Chris

Chris

  • 50 Posts
  • 6 Reply Likes
After suffering this problem for YEARS, it now mysteriously seems fixed  in LR 7.2..  Both pen pressure and responsiveness work fine now.  Although there was someone else, I think, with the same LR version and same Wacom driver version - who reported it still wasn't working properly for them..  So I have no idea what fixed it, but I'm just crossing my fingers that it stays this way.

BTW, this effect is within the ENTIRETY of LR.  ANYthing that requires a threshold of movement is affected..  From dragging sliders, to selecting text in text boxes, to dragging a brush, to moving and placing grads & rads - even within all LR plugins.

And it IS a threshold of movement issue and not a time-based issue.  You could hold the pen still for 5 minutes, but it still requires that movement threshold.

Personally, I never understood how they fixed the EXACT same issue in PS a good while ago - but they still can't fix the issue in LR for all users :-/.  I just hope mine keeps working now, and that it's not some fluke.  I guess I'll see when I get a new computer soon - an AMD Threadripper 16/32 core.

... And I don't know why Adobe Support would say there's no pressure sensitivity in LR, because there IS.  Maybe a new employee, perhaps.
(Edited)
Photo of John R. Ellis

John R. Ellis, Champion

  • 4280 Posts
  • 1138 Reply Likes
"And I don't know why Adobe Support would say there's no pressure sensitivity in LR, because there IS."

It's not documented anywhere I could find, so it's not easy for an employee (or customer) to learn about it.
Photo of Chris

Chris

  • 50 Posts
  • 6 Reply Likes
There was one video with J Kost, where she mentions it (but almost in passing, IIRC)..  But that could explain why it's not as widely known.
Photo of Larry Lato

Larry Lato

  • 11 Posts
  • 1 Reply Like
I notice that most of the issues are resolved except sometimes the Scroll Bars in LR do not respond or work opposite of normal. Otherwise, works much better than before. I've had this problem ever since migrating to Windows 10, 18 months ago!!
(Edited)
Photo of Dean Bernard

Dean Bernard

  • 2 Posts
  • 3 Reply Likes
The issue is still here 05-06-18. Pen pressure works with Windows Ink Checked in Wacom Mapping section of settings. When unchecked, sliders work normally, but, pen pressure sensitivity is gone. This is an Adobe/Microsoft issue, not Wacom. It would be nice if it was resolved some time before I die.
Photo of Larry Lato

Larry Lato

  • 11 Posts
  • 1 Reply Like
My previous status post was good until the latest update of Lightroom CC Classic. Now all issues have returned, we're back to square one. Guess I'm going to have to accept turning Windows Ink on/off as needed. This has been an issue for me since September 2016.
Photo of James

James

  • 7 Posts
  • 2 Reply Likes
Frustrating isn’t it? I’m resigned to the fact that this wont ever be fixed, it really does’t seem like its a priority for them.
Photo of Chris

Chris

  • 50 Posts
  • 6 Reply Likes
You're right, Larry.  My previous post is no good anymore, either.
In fact, it's now worse than it has EVER been!  Requiring a much greater threshold of movement before movement is recognized.
Damn, I knew it was too good to last - apparently just a fluke.

The only workaround I've developed is by using two pens, classic and grip, but it gets annoying when you need to move sliders when using the 'pressure-sensitive' pen.

It's sad how a multi-Billion dollar company can't seem to get its act together.  Apparently all the money is going to the CEO's and not the developers.
(Edited)
Photo of Dean Bernard

Dean Bernard

  • 2 Posts
  • 3 Reply Likes
I suspect many Wacom users have just given up on using the pen with Lightroom and gone back to the mouse. Many more PS users with no choice but the pen. Therefore the PS issue got resolved, Lightroom not.
Photo of Larry Lato

Larry Lato

  • 11 Posts
  • 1 Reply Like
Yeah, issues are even showing up in Photoshop. I'm a Creative Cloud member so my PS is current. The other day I couldn't get the clone stamp tool to work without unchecking Windows Ink. 
Photo of Hans de Ru

Hans de Ru

  • 6 Posts
  • 4 Reply Likes
The lag in Lightroom is back again since a few days (weeks?). Can't move a slider at all and I didn't change anything in the settings. Makes the pen totally unusable. Unbelievable that a company like Wacom can't get its act together. Had to switch back to mouse. 
(Edited)
Photo of Hans de Ru

Hans de Ru

  • 6 Posts
  • 4 Reply Likes
More precise: if you uncheck Windows Ink in the Wacom driver (mapping subscreen), you have no pen pressure in Photoshop, but also no lag in Lightroom. If you check it, the lag is back in Lightroom, but pen pressure in Photoshop works. Nice choice!
Photo of Chris

Chris

  • 50 Posts
  • 6 Reply Likes
Actually Hans, it will move, but the threshold of movement is MUCH greater than before - you have to move the pen quite a ways now to start getting it to respond.  And I think the consensus is that these issues are squarely on Adobe.

And since this thread was merged (thanks, John)..  For the people that may not realize it, this is not a time-based issue like some were thinking - it's a threshold of movement.  And it affects absolutely everything within LR (& now maybe PS again, too?) that would require that threshold of movement (even in text sequesters).
Photo of Hans de Ru

Hans de Ru

  • 6 Posts
  • 4 Reply Likes
Chris, that corresponds exactly to my experience. The sliders start to move only after you push the pen several millimeters away. Then it suddenly jumps after it. Apparently, a fatal flaw like this is acceptable in software for the vendor. Imagine a car with a lag like that in the steering mechanism. The world wouldn't be enough.
Photo of Dug

Dug

  • 1 Post
  • 0 Reply Likes
I have exactly the same problems and am getting thoroughly sick and tired of it.  The windows ink solution did seem to help for a while but as described there is no pen pressure sensitivity then.  Currently even that fails!  When the Wacom Intuos Pro M has pressure sensitivity it loses it after a few minutes and the only way to get it back is to switch the Wacom off and back on again until the driver loses its way again.  This problem has been ongoing through numerous so called Driver Update fixes!!! and still persists.  

My system is a 6 months old Dell 8970 i7 (8th Gen) with 16GB Ram running SSD for Os plus separate 256Gb SSD for Scratch Disk and Catalogue, Further 512Gb  SSD for Programs and 2TB 7500 RPM HDD for storage of older images, documents etc.  Monitor is a 24" Dell Ultrasharp and Graphics Card is GeForce 1060 GTX 6Gb NvRam.  All Windows updates installed, Drivers updated, Adobe CC Subscriber with latest LR CC Classic, PS and Bridge versions installed along with latest updates.

This problem has been ongoing for at least 3 years.  Adobe and Wacom need to  work together to resolve this URGENTLY.   As has previously been stated we are end users NOT Beta Testers!!!
Photo of Marius Faust

Marius Faust

  • 2 Posts
  • 0 Reply Likes
good luck with hoping this will be fixed. nobody at adobe OR wacom seems to care about this.

i have a threadripper 2950  system with 64 GB ram but i guess that is too slow to work without a lag on a wacom....

years ago i found a solution for photoshop.
that included to create a PSUserConfig.txt file in the photoshop settings folder (under user/roaming) with:

#AllowRTS
uRTS1

#Use Wintab
UseSystemStylus 0


but i gave up on using a wacom (must be one of the most hyped companys in the graphic biz).
so i don ́t know if this still works.
it was a solution for photoshop anyway. you could disable windows ink but still have pressure sensitivity in photoshop.
(Edited)