Videos in Lightroom do not play audio (AVCHD)

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  • Updated 5 years ago
When I got Lightroom 4.0 I was excited about its ability to allow me to organize my growing video collection. Having the ability to keyword video is even more important that in pictures. The program worked as advertised. I enjoy being able to cut a clip out of a file and send it to family without having to go create a project in Premiere Pro.

Subsequently I installed the update for version 4.2 and the audio stopped working when AVCHD video files were played. With the audio not working when I save out clips to email them the audio is not there on the saved version so it is worthless.
Video files that I captured from old VHS tapes will play audio (.MOV files). Later I installed version 4.3 hoping the problem would be fixed and it is not. I have Premiere Pro CS6 and the audio plays fine in that program. You would think if audio worked in that Adobe product it would work in Lightroom.

Last month I scrapped my old computer and installed everything onto a new PC with Window 7 which is the same operating system I was using on the old computer. I was hoping a clean install on a new machine would do the trick but it has not solved the audio problem.

I am shooting my AVCHD video with a Sony HDR-CX500V camcorder.

Can someone at Adobe please help me get my audio back? I am really bummed out about this as it was a big reason why I bought the product.

Thanks
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Paul Moore

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Posted 6 years ago

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stuartpeckphoto

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You'll probably have to create muxed files of the AVChd file, ie QT h.264. AVC files are not embedded in the same way QT files are. Try transcoding and using the proxy in LR
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Paul Moore

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Bump.

Can someone with Adobe please shed some light on this subject?

Thanks
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stuartpeckphoto

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Windows machines and Quicktime do not work very well together, that's a fact. If you want Quicktime to work correctly (Apple format) buy a Mac. If you want MS word and excel to not run like a dog, don't run it on a Mac.

Proprietary formats are patched to run on other platforms in order to satisfy market share, no other reason. Technically, they are flawed.

AVChd, Sony and Panasonic formats do not embed audio as other QT formats do, so therefore audio and video are separate, so you need to combine this into a common or garden QT file, you will then be able to hear and see the content.

In short, in its original format it is not supported. But then I wonder why you want to put this kind of video format into LR, essentially a photographic application.

You'll need a dedicated video MAM system in order to utilise these non standard formats natively.

Or, ingest into Premier, export as a QT h.264 and import into LR
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Paul Moore

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Stuartpeckphoto,

I want to use these in LR so I can organize and keyword them. Keywording is even more important for video than still images if you are trying to find a certain person or place.

LR was advertised as being able to work with this format. In fact, as I mentioned above it worked fine in LR4.0. But the later updates including LR4.4 do not work. Flawed platforms or not it could be made to work.

I have Premier Pro but I am not going to waste ton of time converting these files to another format in order to use them in LR like I should be able to out of the box. Premier Pro is awesome, but it is not a database program.
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stuartpeckphoto

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If you are using Premier Pro, why don't you try prelude? That's the preferred workflow, meaning you can use your native video without transcoding

I understand the need to log clips and tag scenes, but as I mentioned, although LR can do this, it's not your best MAM for video, not even by a long way.

Prelude would give you better ways to add metadata, using XML as the sidecar file, which in turn means you can push that XML to premier and not even import big video files. It also has the ability to give you basic scrub edit functions, subclips and other video centric features that LR just can't give you.