Video in express organizer will not complete "processing".

  • 1
  • Problem
  • Updated 6 years ago
Video in online organizer will not complete "processing" (after a week). I would like to delete it but can't until it completes "processing". This video is eating up too much online storage. HELP !!!
Photo of karldief


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  • frustrated

Posted 6 years ago

  • 1
Photo of Amreek

Amreek, Employee

  • 160 Posts
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Hi karldief,

We were experiencing some delays in video processing but it should be fine now.

Is your video still in processing state?

If yes, let me try and see if our back end team can remove that video. I have sent you a private email. Please respond to that.