Lightroom: Video clip not playing back

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  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
In Lightroom 4 after making any kind of correction in the video part - cutting length, exposure etc. - I am not able to replay the clip - after closing and reopening Lightroom I am able to play the clip but as soon I do any correction in it it I hit the same problem
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Rob Schutter

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Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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The team will need a lot more information from you to try and reproduce like OS and the source/kind of video file.
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Robbie Verdes

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Computer: Macbook Air
Processor 1.8 GHz Intelcore i7
Mac OSX 10.7.3
Camera Nikon D7000
file .mov
Quicktime player Version 10.1 (501.8)
I had the problem al ready in the Beta version
I got yesterday the new version on disk and installed it - it did not solve the problem - I uninstalled it with Cleanapp - and installed it again - this time taking care to quit Intego Virus Barrier - problem persist - did also repair disk permissions but that did not fix it either - Rob
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Rob Schutter

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I did reinstall Lion OSX 10.7.3 - opened Lightroom and found the same problem - today open it again and to my surprise problem solved - have no idea the how or why bur it works - Rob
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Robbie Verdes

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I have no idea which player Lightroom use - here the information of the Flash player on my system Version 11.2.202.228
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Robbie, have you tried installing all the OS updates, and restarting your system, and relaunching LR?
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Rob Schutter

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yes I did that yesterday - did a complete reinstall of Lion plus update but the problem was there still - today I tried it again problem solved and it worked - Rob
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Daniel Arbeeny

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I have the same problem. I have 37k files. Win7 64bit. LR 4.1RC. I converted from PSE 10. I have the latest patches to Win7.

I have vids created from several camera and flip and adobe preieme elements.

When I restart LR (after a reboot), I am able to play my vids. However if the PC has been on for a while or LR running for a while, I can not play a vid. When I mouse over the vid in the library it moves by scene but still does not play.
I have also completely uninstalled and re-installed LR several times which has not fixed the issue.

Any ideas?