Photoshop: Video isn't playing when adding a second video to edit

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  • Problem
  • Updated 2 weeks ago
  • (Edited)
I have a video open on Photoshop and when I upload another video, that video isn't playing when clicking the play button!
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Isaac Gottesman

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Posted 2 weeks ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS are you on? Are these clips small enough that you could share them through Creative Cloud files or Dropbox URL?
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Isaac Gottesman

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I’m using windows 7 pro. It makes no difference which videos they are, as soon as I load more than 2 onto photoahop, clicking the play button doesn’t do a thing.
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Alan Erickson, Employee

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Hi Isaac. You mentioned the play button doesn't do a thing. I want to understand how much is working. Does the play button itself respond to the mouse click at all? For example, ordinarily, it would darken when you mouse over it, and then darken some more when you click. Do any Timeline buttons respond to the mouse, such as the audio (speaker) button?

You mentioned "upload another video". Is that by using the "plus" button at the right end of the Timeline panel?