Lightroom Desktop: Video capture time changes after import

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  • Updated 11 months ago
  • (Edited)
I have experienced this problem a long time, but today I finally was able to see exactly what happens. I import a video to LR desktop from an iPhone. When I go to the info view with the new video selected, the capture time and date is to begin with correct, but only until the video is fully uploaded and synced. When the blue, round sync arrow disappears, the capture date changes to the current date. The capture time also changes, but neither to the original time nor import time. I don't know where the new time is coming from. This is of course extremely annoying.

As a workaround I now take a screenshot of the correct capture time before the sync is complete, and afterwards I manually change the capture date and time back to the original time from the screenshot.

I see there have been a similar problem some years ago, but this was solved now. I am not sure if this is exactly the same problem that has appeared again, or something slightly different.
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evikne71

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Posted 11 months ago

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Rikk Flohr, Official Rep

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evikne71,

How are you performing the import? Are you using a cable or syncing the video across the cloud to the Lightroom desktop? Is it a normal video? Slow Motion? 
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Rikk Flohr, Official Rep

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Then your iPhone isn't recognized as being connected. Some other application (Apple Photos? perhaps) may have control of it. 
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evikne71

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My iPhone appeared now in the import dialog. I don't know what I did to make it happen. But still I get this message, even with my iPhone unlocked and viewing my video collection on my iPhone screen:

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Rikk Flohr, Official Rep

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Please go to Help>System Info... and get me your installed Lightroom version number.
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evikne71

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Lightroom version: 2.3 [ 20190502-0902-47ed471 ] (May  3 2019)
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Rikk Flohr, Official Rep

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Thanks. That is the current version. 

Something is keeping your iPhone from being unavailable to Lightroom. Likely it is a desktop operation like the Photos App or similar. 

My suspicion is the date changes due to Photos having the video and to 'export' it out. I would like to get a video directly imported on your system to verify that. I can't reproduce what you are seeing but I don't use Photos either.