Lightroom: Import function give "Not Responding" (LR 3.6/Win 7 64-bit)

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  • Updated 6 years ago
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Anyone else having import deactivated on ver. 3.6?
64bit Win 7 everything else seems to work well including LIghtroom basic operations. Start import and application "not responding" for about one minute then blank screen, after another minute or so get import screen and hour glass with "not responding" nothing further possible.
System has 75% availability, 6GB memory, 2TB HD no other apps running except virus checker.
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Ron Ratcliffe

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Posted 7 years ago

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Stephen Wood

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Much the same problem - Lightroom 3.6. Windows 7 Home Premium 64 bit. Worked fine for several months, then one day it started "not responding" for several minutes at every stage of import.
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Ron Ratcliffe

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I solved my problem after some long hours troubleshooting. My computer case has a built-in card reader which was never used. The card reader failed indicating to the system a card was inserted when actually it wasn't.

Lightroom was triying to read a non existant card and caused some unpredicable results and weird delays. The only other symptom was EBAY would not expand pictures on items for sale - just a blank frame.

Also, I was losing about 25% of CPU performance caused by the card reader holding up the host processes all the time
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Stephen Wood

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Thanks - sounds possible - I have tried importing from a card (I also have a built in card reader) and Lightroom does not freeze, but it I cannot import from other sources with the card in. How did you fix your problem? I have no idea how to manage a card reader.
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Chris Grady

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This thread also helped me solve a similar issue with Lightroom 4. I unplugged all USB cords from hubs- and replaced them, one-by-one, until I found the culprit: a very old Dell Axim Pocket PC that I don't even use anymore! Lightroom obviously "thought" this was a source, hard drive. All is good now...