Elements 12: Can't validate, says to connect to the internet

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  • Question
  • Updated 4 years ago
  • (Edited)
I have bought Elements 12 downloaded everything works but i cant validate every time i try its says to connect to internet but i am connected what am i doing wrong
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ray mallon

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Posted 5 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Did you check your firewall and make sure Adobe.com is added to your host file?

This troubleshooting document should help: http://helpx.adobe.com/x-productkb/po...