Using Sharing with Windows 8.1 and Elements 12, can't send email

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  • Problem
  • Updated 4 years ago
  • (Edited)
Using Photoshop Elements R12 on Windows 8.1. Can not get email sent through share program using neither Photo Mail nor Attachment option. Logged into adobe.com/my account and my email has been verified. But when setting up either Photo Mail or Attachment option for photo program seems to hang when trying to acces email account. Opens up new window entitled New Message but nothing is there to complete the email. Preferences are set to use Adobe Mail Service. Mail address provided by gmail.com.
Photo of Ed Lambright

Ed Lambright

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  • frustrated

Posted 4 years ago

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Photo of John Hone

John Hone

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I used to be able to send email attachments from PE12 but not anymore. Get a message about an error in trying to save message to outbox.