Using Photoshop on Microsoft Surface Pro 2 intermittently causes the screen to go black.

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  • Updated 4 years ago
When working in Photoshop on my Surface Pro 2, the screen goes black from time to time. I have applied all the updates. I used to get the display driver crashed and recovered notification. I no longer get that, but this problem still persists.

Has anyone else seen this?

Surface Pro 2 8GB RAM 256 GB SSD
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Curt Campbell

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Posted 4 years ago

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Chris Cox

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Then you may need to contact the GPU maker about the remaining driver bugs.
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Curt Campbell

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Ok specifically what should I tell them? What is Photoshop trying to do when the problem arises? I noticed that the problem seems to appear when I move the mouse over a toolbar. Are the bugs you mentioned well known, or is this a new issue?
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Chris Cox

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They need to know how to reproduce the problem, then they will have to debug their driver code to figure out what is going on.
And there are more bugs with the surface pro 2 drivers than I can personally keep track of.