Photoshop Elements: Can I use BT Yahoo Mail?

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  • Updated 7 years ago
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I have adobe photoshop elements 8, and use Windows 7 on my PC. My official ISP is Bt which incorporates Bt Yahoo! Mail as opposed to Outlook Express. Can I get Elemetns 8 to recognise Bt Yahoo1 Mail, and what is the process to do this. Any help would be gratefully received. GR
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geoff

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Posted 7 years ago

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Brett N, Official Rep

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Is BT Yahoo! Mail a client on your computer? Is it an actual program that you launch, or it just web based mail through a BT web page. I couldn't find any information on BT Yahoo! Mail being a client program. If is entirely web based, then the answer is "no", Photoshop Elements only works with email client programs like Outlook. If you use the Adobe E-mail Service, the people you send email to will receive it just as though you had sent it through you normal email.
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g robson

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I think I understand you. I beleive Bt has an arrangement with Yahoo to use it as it email delivery medium. When I want to send an email I log on using my bt.internet.com address and then open up Yahoo Mail which allows me to send and receive emails.

I tried tonight to send a photo from direct from PSE 8 to myself either as and email attachment, or by photo mail but both failed.

A message came up saying

"There is no email programme associated to perform the requested action. Please install and email programme or if one is already installed create an association in the defaults programme control panel"

Is it possible to set up Abobe Email service without wrecking yahoo mail. Does Adobe Email come as part of the PSE package, can it be downloaded or is there a cost involved.

I appreciate your help as at the moment I have an excellent Adobe photoshop programme that I cannot really use.

Thanks
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Brett N, Official Rep

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If you have to log into a web site, then you are not using an Email Client. Thus, if you want to email images directly from Photoshop Elements, you will have to use the Adobe E-mail Service.

This service will not interact with your normal email account in any way. This is because it works in a similar fashion as your Yahoo email. The email is sent using our service (instead of Yahoo), but those who receive the email see that it came from you (your email address appears in the From box).

This is a free service that comes with Photoshop Elements and there is no additional software required. Just choose the service from the Sharing Preferences and put in your email address. When you go to send an email, you will be prompted to enter an authentication code, which will be sent to your email at that time. This is a one time process, all future emails sent will remember your previous authentication.
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g robson

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I am getting there slowly. I have found the preferences under the edit button on the tool bar once once I open the green share area. A screen appears giving me the choice of Adobe Mail or Windows mail. Below that is my name and below that is my email address. There does not appear to be anywhere on the tool bar that will let me send an email. Where do I find "go to to send an email". and then subsequently attach a photo.

Sorry to appear so dumb, but I really would like to understand how PSE works so I can send a photo GR
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Brett N, Official Rep

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When you click on the green Share tab, there are two buttons for emailing images:

--E-mail Attachments (has a paperclip icon) - this will add your images as an attachment to an email.

--Photo Mail (has an envelope icon) - this will put the images into the email, so the can be viewed while reading the email message.
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g robson

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I see the two boxes as you have described them. If I try to send a photo to my own address using email attachments it comes up with the message: -

"There is no email programmed associated to perform the requested action. Please install an email programme or if one is already installed create an association in the defaults programme Control Panel"

If I try to send an email by photomail to myself it does not arrive.

Is it possible that you can send me an email address that you have access to. I will try sending you a photo of a korean airways plane taking off using both email attachment and photo mail to see if you can receive them.

This might be next week as I am away for the weekend..........Thanks......GR
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g robson

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Is it possible to try and send you a photo and then you could let me know if it arrives.......GR
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Brett N, Official Rep

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To deal with the error message you are seeing, follow the instructions here (this is information on why this happens and how to fix it): http://kb2.adobe.com/cps/848/cpsid_84...

My email is bnemecek (AT) Adobe (DOT) com