Using the email function crashes Lightroom on Windows 8.1

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  • Updated 4 years ago
  • (Edited)
I've had this problem for various versions upto & including Lightroom 5.6 and in Windows 8.1.

I've kept trying it out with various changes in spec. but it always falls over. I do not have any issues with Gmail in general so am lost as to what might be the problem!

The error I get is as follows:

Unable to export
An internal error has occurred: there is something wrong in CryptUnprotectData.

any suggestions please?

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  • frustrated,

Posted 4 years ago

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