Using OS 10.12.1 Photoshop Elements 15, as purchased through Apple Store, crashes when starting. Is there a patch?

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  • Updated 2 years ago
Purchased and installed PE15 and it worked well. Every week I clean my computer of cookies etc using CC Cleaner. Started PE 15 and it immediately crashed. Removed PE15 from my system again using CC Cleaner, rebooted the computer, downloaded a fresh copy of PE 15, installed it and again it crashed! Any patches or suggestions? This is the first crash issue I have had. My system has 12G of RAM.
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John Davies

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Posted 2 years ago

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Photo of Rens51


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I also use OSX 10.12.1 (MacBook Pro , with sufficient RAM and space on SSD), but experience the crash problems with Photoshop Elements 14. Though Adobe states in the system requirements I should be ok, I see MANY similar problems reported on this site. For that reason I will not do the costly upgrade to Elements 15, until Adobe and Apple resolve their compatibility. Hopefully Adobe monitors this forum and will respond....preferably with a link on "How to resolve" Thanks