Using OS 10.12.1 Photoshop Elements 15, as purchased through Apple Store, crashes when starting. Is there a patch?

  • 1
  • Problem
  • Updated 1 year ago
Purchased and installed PE15 and it worked well. Every week I clean my computer of cookies etc using CC Cleaner. Started PE 15 and it immediately crashed. Removed PE15 from my system again using CC Cleaner, rebooted the computer, downloaded a fresh copy of PE 15, installed it and again it crashed! Any patches or suggestions? This is the first crash issue I have had. My system has 12G of RAM.
Photo of John Davies

John Davies

  • 1 Post
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Rens Jansen

Rens Jansen

  • 40 Posts
  • 6 Reply Likes
I also use OSX 10.12.1 (MacBook Pro , with sufficient RAM and space on SSD), but experience the crash problems with Photoshop Elements 14. Though Adobe states in the system requirements I should be ok, I see MANY similar problems reported on this site. For that reason I will not do the costly upgrade to Elements 15, until Adobe and Apple resolve their compatibility. Hopefully Adobe monitors this forum and will respond....preferably with a link on "How to resolve" Thanks