Using Alt and Ctrl for any shortcut does not work properly

  • 3
  • Problem
  • Updated 12 months ago
  • Solved
  • (Edited)
In the previous version of Photoshop (CC 2017.1.1), I could use shortcuts that contained both Alt and Ctrl in any order with the proceeding keystroke (e.g., Alt+Ctrl+Z). Now in Photoshop CC 2018, I can only do commands like these by pressing Ctrl first, not Alt, which is definitely not what the menu says to do. This causes many issues because now I have to try the shortcut again for it to execute since I always press Alt first. So far, I see this issue in only the Step Backward command, but it may occur in other places. I am running on Windows 10 Pro 64-bit.
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ZAP'd Designs

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  • frustrated

Posted 1 year ago

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Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

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Official Response
This should be resolved in the 19.0.1 release which is currently available for update. Please update Photoshop using the Creative Cloud desktop app and let us know how it goes.

Thanks,
Hannah