Camera Raw/Lightroom: User-transparent DNG conversion on older Camera Raw versions.

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  • Updated 7 years ago
  • (Edited)
When Camera Raw encounters an unsupported file, it could:
1) suggest to update to the latest compatible version of Camera Raw. (An hyperlink to the updates page)

2) for the last compatible version, it should rather invite to download the DNG converter, place it tin the prescribed folder, and run files through it before they are opened in Camera Raw, in a transparent manner for the user (The conversion happens in memory, is not baked to the file, unless accepted by the user).

Even if this is not the best solution (Native DNG support by all camera manufacturers -that already support TIFF and Tiff-EP, two Adobe formats-), it might alleviate a lot of customer support, and make users happy, and not wrongly assume Adobe is at fault in this tower of Babel of raw formats.
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PECourtejoie, Champion

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Posted 7 years ago

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Photo of Eric Chan

Eric Chan, Camera Raw Engineer

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I believe we already do #1.