upgraded to windows 10 and now premier will not recognize my computer dvd burner!!! what to do

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  • Updated 3 years ago
Have a video ready to reccord, premier elements 13 will not recognize my computers dvd burner,
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Donna Ray

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Posted 3 years ago

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We need help.....Adobe is making money on software that will not work with Windows 10.    Please find a solution to the problems.   No DVD Burner detected is unacceptable.
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Cristen Gillespie

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Windows 10 has been out for quite some time and I've not heard anyone saying they can't use their DVD burner with Adobe if it works in every other app that allows burning. Are you sure it's an Adobe issue?

We're supposed to look at the hardware and software compatibility lists before we upgrade. You possibly only need to go to the manufacturer's site to get a new driver, if Microsoft doesn't have updated drivers for you.