Bridge: Crashes on open after update

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  • Updated 2 years ago
  • (Edited)
Upgraded Bridge CC. It now crashed immediately upon open. I uninstalled, reinstalled. Crash, crash, crash. I need it immediately. I have a student coming to learn it and I can't even open it.
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susan bein

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Posted 2 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS are you on? What does the crash report say in it?
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susan bein

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I upgraded my OS to Mac 10.11.5. I changed the display control preference as instructed and restarted. Didn't help. I had to revert to the old version of BridgeCC, but then it was missing my 'Favorites' in navigation, so I had to add them all again, and tonight, when my biggest client arrived, it won't open her NEF (raw) files, which it's always done in the past. I made sure my camera raw was up-to-date, but that didn't help. And the Photoshop CC I updated today also won't open her raw files. This upgrade is a nightmare which ate three hours of my life which I won't get back, and made everything worse. Not happy. 
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Dudu Contursi

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Have you already reset the preferences? I was with the same problem and after resetting twice works fine now! https://twitter.com/duducontursi/stat...
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susan bein

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Happy for you Dudu, but no such luck. Yes, I reset the Mission Control preferences. It didn't work. Tech support had me re-install the old version of Bridge CC, and now it AND Photoshop can't open my client's raw files, which they did just fine before I updated today. I went back and installed the latest camera raw upgrade, but it didn't fix the problem. So after almost 3 hours of trouble-shooting, I'm back to an older version of Bridge, but without the ability to work on client files. Gee Adobe, thanks for the swell upgrades. Grrrrrrr.