Upgrade stand alone Lightroom - frustrating with the process not working!!

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  • Problem
  • Updated 3 years ago
I can not upgrade to Lightroom 6. When pressing the Check out button nothing happens. It doesn't allow me to go further and enter my credit details. I have tried so many times that I can not count. I am starting to think that this is done deliberately to force us to buy the cloud version. I also think that the support options are crap. It should not be so difficult to come in contact with the support team. I would prefer to be able to send a private email directly to the support and preferably to Sweden!
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Cecilia Christensen

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  • frustrated

Posted 3 years ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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I just tested (from US) and it is working fine. Have you tried a different browser?