upgrade issue with original serial numbers

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  • Problem
  • Updated 11 months ago
I am so disappointed to learn that I cannot install Lightroom 5 to a new computer without buying an entirely new program.  It was an upgrade from a Lightroom 2 version that I purchased directly thru the software via Adobe in 2013. When asked to register the serial number of my version it also asks for the original serial number... from my Lightroom 2 that I purchased in 2000 something from a store that no longer exists?  Who the hell saves that stuff?  I thought that by purchasing thru Adobe it was a certified purchase... that when it was upgraded that the serial number I had WAS verified AT THAT TIME!  Waiting years later to say I should have saved that is shitty business. 
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Melissa

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  • frustrated and angry.

Posted 11 months ago

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