Lightroom: Upgraded to CC and Lightroom remains at 5

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  • Updated 2 years ago
  • (Edited)
I had the 30 day free trial of Photoshop Photography plan. After paying for the plan and upgrading I still have lightroom at 5.7.1. but Photoshop at CC and updated.
Lightroom still, as it did in the free trial, NOT apprear in the Adobe Creative Cloud desktop app.
It still does NOT appear in the Adobe update area either.
Therefor previous posts and replies just are wrong and dont work.
I have deleted and updated it. Still it is 5.7.1 that downloads and still does NOT appear in the Creative Cloud desktop App etc.
I see there are quite a few people with this problem???
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John McCue

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Posted 2 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS are you running? Lightroom CC requires a 64-bit Windows OS.