Lightroom Classic: Updating Lightroom 6 replaces the standalone with trial of Classic

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  • Problem
  • Updated 7 months ago
  • (Edited)
Today (18.10.17) was the Adobe Max 2017 - lots of new versions. Many users of Lightroom 6 standalone have been waiting for weeks to get new camera support. What they got, was huge problems. 
Updating LR 6 replaces the Standalone with a 7 days trial of LR Classic CC. This of course creates huge problems for the users. Adobe should change this immediately. 

I am CEO of a 5350 members large user group in Norway. Several users have reported this issue. They are complaining, and asking for help to get back to the standalone. They just wanted new camera support, certainly not a subscription. Adobe is loosing customers this way.
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Arnold Hoddevik

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Posted 9 months ago

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Johan Elzenga, Champion

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The trial version should have been installed next to the current version, it should not have replaced it.
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Jaran Gaarder Heggen

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I agree with this... its a really bad policy from Adobe, the check mark for not uninstalling the "old software" was way to difficult to see, the text was greyed out and it was in a list with some other options...

There was NO INFO what so ever about this being an upgrade, not an update, in Norwegian it actually states "oppdatering" = update..
And the two things is two options with HUGE differences.

I see this as another attempt from Adobe to force or trick users of the standalone version 6 of Lightroom over on a paid subscription.

One of the worst things Adobe to day have managed to do to trick people into their cloud solution.
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Chandan Kumar, Official Rep

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Hi Arnold,

Sorry to hear that. When you install Lr through CC, you always get an option to install side by side or upgrade. Did you select that option or continued with default option?

If you have the installer for 6, you can always install older one again. Is that also not working for you?

Thanks,
Chandan
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Mark Ip

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Still in shock that any company would do this, I cannot imagine others doing this without a choice having to be made. Yeah I downgraded back to LR6 and all is well but the point is still the same... Adobe behave atrociously to people who paid good money but of course we don't pay monthly so they will deceive us to get us into the "plans".

I will resist as long as I possibly can and hopefully a more respectful and customer focussed company will arrive by then with a better alternative to LR.
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Martin Vieyra

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Chandan,
I encountered this bug today November 2nd, so the bug is not fixed.
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Stephen Halloran

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I fell for the same Adobe 'trick' with my own 2 year old purchased version of Lightroom being wiped from by computer... It told me it was wiping it from the disc but I could not stop it! Having used the trial version and with the number of trial days coming to a close (and not knowing a way of reinstalling my old copy) I have been forced into going for the cheapest CC version which is way beyond what I want to pay! Very poor practice Adobe. It needs to be reported to a consumer organisation.
(Edited)
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frank mcrae

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Yes i agree. I am so frustrated with them. I don't normally say this but F*** them. I am done with them now. I am looking at Capture One and hoping it will do. I wasted too much time on this. I will never waste another dollar on Adobe products. 
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Jaran Gaarder Heggen

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You will come a long way with Capture One and Affinity Photo...
Or look at DxO Photolabs, has tons of good stuff... same with Luminar...
And DxO has bought Nik Collection, and Affinity can use Photoshop plugins, so you can use nik with Affinity...