Updates to CS6 no longer available

  • 1
  • Problem
  • Updated 4 months ago
I recently had to reinstall the complete Production Premium CS6 because of a failed hard drive. Adobe has chosen to hide the download links and I had to get one from adobe support. When the installation finished I proceeded to update the apps, and after the update process I found out to my astonishment that all apps remained a .0 version, so photoshop remained 13.0 instead of 13.0.6.

So I contacted adobe support again and I was told that the updates were no longer available, and then I got to witness a lecture on the wonders of the subscription model.

Not to rant anymore, I'm not asking adobe to keep working on, or supporting, for that matter, 8 years old apps. I just think adobe should offer me the existing updates for the apps I paid for back in the day. Also, if they planned on doing what they have done, they should have warned in advance, so that everyone with a copy of CS6 could download the updates and archive them properly.

TL;DR Adobe should make the updates available again.
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Dámaso Chicharro

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  • Disappointed

Posted 5 months ago

  • 1
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Brian Pierce

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Photoshop CS6 was released in 1990 - its 20 years old. I don't think its unreasonable that support for it has now been withdrawn 
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Dámaso Chicharro

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Production Premium CS6 was released on 2012. I don’t know if 8 years is a reasonable or unreasonable amount of time to remove the updates. Anyhow, they should have let people know and allow them to download the updates before making them unavailable.
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Cy

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What? No! It's CS6, even the older non creative suite Photoshop 6.0 are release in 1999. He's not asking version 1.0 though. I dont even think it runs on modern system at all.
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Brian Pierce

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Check the life-cycle policy - all reputable software companies publish one for their software.
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Tom Winkelmann

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Dámaso Chicharro

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Brilliantly. I own the mac version, but finding the correct link was a breeze using your link. I'll mess with the addresses to find the remaining apps in production premium. Thanks so much.

What baffles me is that the update exists on adobe's servers, yet adobe support refused to provide them. That's not cool, to put it mildly.