Updated Photoshop with cloud and now it will not run.

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  • Updated 4 years ago
  • Solved
just updated all my versions of Photoshop and now not one will run. Says windows has encountered a error and needs to close program. How do I fix this?
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Robert Wilcox

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Posted 4 years ago

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Chris Cox

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You mean it crashes.
What does the detailed crash report say? (look in the windows system event viewer)

And have you updated your video card driver from the GPU maker's website?
(since 95+% of the crashes are due to outdated video card drivers...)
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Scott Thomas

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When I updated via CC panel (it said "install" even though I had 5.5 installed already), it did not run. The splash screen appeared very briefly - about 1/2 second - and that was it.

I downloaded the install file for 5.6 and installed it. Now it runs.