Lightroom: LR 4 crashing in map module every time

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  • Problem
  • Updated 4 years ago
  • (Edited)
I would like to ask if the crashing when opening the Map Module in L/R4 has a fix or do I have to back up and install again. I think it could be a bug.
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Paul Vatalakis

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Posted 4 years ago

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TinaC, Tier 3 support engineer

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Not a bug I'm aware of. Have you updated Lightroom to the most recent update? What version are you using, what version of the OS?
Try resetting your prefs:
http://helpx.adobe.com/lightroom/kb/r...
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Winston Mitchell

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I'm having the same problem.
Win 7 SP1 LR5.3
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Paul Vatalakis

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Hi TinaC

I am operating on WIN7 SP1 64bit and have the latest updates according to the check for updates under the help menu of L/R. I will go for the catalog reset option and let you know ASAP.
I bought the L/R 4 DVD so my next question is, do I have a repair option or must re install in case all the above will not solve my problem.

Thanks again

Paul