Problems updating Elements 12, and installing Elements 13

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  • Problem
  • Updated 4 years ago
  • (Edited)
Photoshop Element 13 can't set up properly, i ask for the PSE 12 editor update but when i try to start it... nothing happend, i've to tape my Adobe ID hundred times in vain. Try to run as administrator on the windows 8.1 version... i don't know what to do, please any idea ?
Photo of Severine Briaud

Severine Briaud

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Posted 4 years ago

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Photo of Sandeep Singh

Sandeep Singh, Official Rep

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Hi Severine,

Could you please tell us what is error that you are getting while the installation of Photoshop Elements 13.
How did you download it?
Did you try to re-download the package?
Please give us full error of installation?

Thanks,
Sandeep