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What program/utility does Adobe recommend for unzipping compressed LR 7.2 backups. Some people are having problems doing this. Not all unzip utilites are compatible. So Adobe ought to recommend one that is compatible.
Posted 3 weeks ago
Rick Spaulding, Community Specialist
Johan Elzenga, Champion
Hi Rick, If that was true, we wouldn't be having problems! I've just tried opening a LR 7.2 backup with the builtin Windows explorer unzip, and it does not work - it says
Windows cannot complete the extraction
The destination file could not be created.
I can usually open them with my 3rd party file manager - Directory Opus, which is why I have never had this problem. But using Windows unzipper, I can see why others are complaining. We need to know from Adobe what unzippers are 100% compatible with their built-in zipper, or they ought to provide a built-in unzipper.
Jeffrey Tranberry, Sr. Product Manager, Digital Imaging
Victoria Bampton - Lightroom Queen, Champion
Thanks Victoria, but I don't have a problem using my Directory Opus file manager which unzips LR backups without any problem, but I can confirm others reports that the builtin Windows unzipper doesn't always work. But if Jeffrey can get the team to add 'Open a Backup' to the menu next to 'Open a Catalog' that would solve all the problems!
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