Photoshop CS 5.5: Unrecoverable problem when launching in El captain

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  • Updated 3 years ago
  • (Edited)
Photo of Jan Melichar

Jan Melichar

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Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Did this problem start after updating? I suspect you need to uninstall and reinstall the product.

The other thought, it's a damaged user account/permissions issue. Try creating a new Admin user account and run Photoshop from the new user account to see if the problem goes away: