Elements Organizer: No Thumbnail for large images

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  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Some of my larger imported images do not show up in Organizer, though I can see then in the Editor. Instead I see the following ICON.



What is the problem? Thanks,

Roy
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Roy Boswell

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Posted 9 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Roy,

How big are the files? What type of files are they? (PSD, TIFF, other?)

If PSD, I'm wondering if the files were saved with "Maximize PSD File Compatibility" turned off.



If you resave the files with this pref turned on, do they appear correctly?
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Roy Boswell

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Dear Jeffrey,

Thanks for your rapid response. I did some research to answer your questions. I'll try to be specific, so a little long winded.

These are several large files that were imported from the web as TIFF or JPG files and were edited and saved using Photoshop Elements 3; each was saved as both an unedited .JPG and a .PSD file (although I'm sure that the unedited JPG has some Adobe overhead attached if I saved it in PSE 3). The largest is a 96.7MB JPG and 539.0MB PSD, and PSE 9 will not render a thumbnail for either. All of the other files with the same problem are smaller but not by an order of magnitude, All of these files were visible as thumbnails under PSE 3 and are visible in iPhoto 8.1, although the initial imports take considerable time.

"Maximize PSD File Compatibility" is always on. Resaving under PSE 9 does not restore the thumbnail. I never used this preferences option under PSE 3, so I don't know if it was on or off..

When I open the 539.0 MB file in PSE 9 it struggles, naturally. But why does it add another 200.0 MB to the file size bringing it up to 732.4MB? I know .PSD increases file size (some kind of overhead, I assume) but why do it again to a file that is already a PSD file?

Thanks for any advice you can give me.

Roy
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Dennis Hill

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I am seeing this problem with several files I have scanned in as uncompressed .JPG files at 1200 ppi. All the files are between 20 MB and 25 MB.
Dennis
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Roy Boswell

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Dear Dennis,

Please let me know if you stumble on a solution. So far, nothing helpful from Adobe. Even a hint to a location in their documentation would be nice. I guess I can try importing the images again from the Hubble site, but I hate to have to do that, since everything worked fine in Adobe Photoshop Elements 3 and still works in iPhoto.

Roy
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Brett N, Official Rep

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Official Response
Elements Organizer does not create thumbnails for images over 56 megapixels. This size can vary depending on your system (key being the amount of RAM).

To find the megapixels of your image, multiple the width by the height (in pixels, not inches or any other measure). Then divide this number by one million. If the answer is over 56, no thumbnail will be generated.
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Roy Boswell

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Bingo! Thanks, Brett N. I'll close this bad boy.

Roy Boswell
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Jason D

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Brett N,

Ok... so in what file and with what property can I change that 56MP limit?
That seems both arbitrary and inconvenient for people who will be using larger images.

I can understand the default, but you need to allow people to alter that of their own volition because you saying that it depends on the amount of RAM but then giving a fixed 56 MP size are two very different paradigms.

I can alter the registry on a Windows system to change that size, but there is no mechanism I can find in Elements to change it, nor can I identify the property that needs to be set in, I'm presuming, the breeze_preprocess_config.xml
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Brett N, Official Rep

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As we are dealing with Photoshop Elements, one of the areas that features are lacking, when compared to Photoshop, is customization. Unfortunately, there is no setting to change this behavior.

This application isn't designed with such large files in mind. Mainly camera photographs are considered with these types of limitations, and most cameras don't produce images of that high of a resolution.
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Einar Rossavik

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Last post is 5 years old. I still struggle with this limitation. New cameras/phones produce bigger and bigger images. Maybe it is time to do something about this. (Google Photos produce thumbnails and display such files without problems).
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Brett N, Official Rep

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Do you have a camera or phone which produces images too large for the Organizer to work with? If so, what model is this? What are the image dimensions which it is producing?
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Michel BRETECHER, Champion

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My guess is that you are producing stitched panoramas from the camera.
https://helpx.adobe.com/photoshop-elements/kb/maximum-image-size-limits-photoshop.html
(limitation of 30.000 pixels in each dimensions)
Workaround for management in the organizer: if you can open the file without the thumbnail, create a small copy which you save as a version set and put as the top of version item in the set.