Elements 12: Organizer doesn't start up correctly

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
when I open my new Elements 12 Organizer it starts loading and then kicks me back to windows ,I can only use the photo editor. Tried reinstalling but but to no avail
What do I do ? ( Win. 7 home)
Photo of Marit Bolling

Marit Bolling

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  • frustrated

Posted 3 years ago

  • 1
Photo of Anwesha

Anwesha, Employee

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Marit,

Please try out the instructions mentione in article:
https://helpx.adobe.com/elements-organizer/kb/organizer-crashes-launch-does-not-start.html
and see if it helps.

Thanks,
Anwesha