Photoshop CC: Uninstalling on Windows 7 (under Parallels)

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  • Updated 4 years ago
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  • (Edited)
I am trying to uninstall CC from a Windows 7 environment under Parallels. I t gives my the very helpful 'completed with errors' message but is still installed. Can you please tell me how to fix this?
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Jeff Grant

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What does the uninstall log say?

Running under Parallels isn't an officially supported configuration, though I know folks who having working.
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Jeff Grant

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If I knew where the log was, I could tell you. I haven't worked with Windows in years?

I'll be happy not to run under Parallels once I get this mess resolved. PS uninstalled happily.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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CC is cross-platform license so you should be able to install on the native Mac side. Are you just concerned about retaining the activation?
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Jeff Grant

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I use PS on the Mac side but I want to run a FFT filter to clean up some old images, and it only runs on Windows. I've abandoned trying to get it going under Windows, now I just want to clean up the mess.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Ahh. Gotcha. You could try the cleaner tool: http://helpx.adobe.com/creative-suite...
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Jeff Grant

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That worked, despite saying that it hadn't, thanks.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Cool. Thanks for closing the loop.