Problems with online chat support

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
I used the chat option to try to resolve an issue. I am trying to find out how to open a bitmap dialog box which allows me to set the size of the dot pattern and the angle. Mini couldn't help me but rather than find a solution she let me wait and wait with no response to my request to chat with another who might be able to help me. Then I called the help line and after stating my issue the person answering my call hung up on me. I'm very frustrated by the attitude and lack of training given your "help" employees. I used to be able to access the option in previous versions of photoshop so it doesn't seem like my request should be impossible to answer.
I await a helpful answer to my request. This is my questions code 0186154629
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Ann Schwartz

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  • frustrated

Posted 4 years ago

  • 1

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