Unhandled exception at 0x000007F94700F572 (ig7icd64.dll) in Photoshop.exe

  • 1
  • Problem
  • Updated 4 years ago
In start photoshop application and creation new image with default configurations, show error alert with message after:

Unhandled exception at 0x000007F94700F572 (ig7icd64.dll) in Photoshop.exe: 0xC0000005: Access violation writing location 0x00000000F3610C40.

And close application.

But in other times not crashing

Description detail informations:
Version: Photoshop CC 2014
OS: Windows 8 64 bits
Equipament: Lenovo Ideapad (without code)
CPU: Intel Core i5-3317U @ 1.70GHz
GPU: Intel HD Graphics 4000
Photo of Cristovao Andrade

Cristovao Andrade

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 837 Reply Likes
That is a crash due to a bug in your Intel video card driver.
Go to Intel's website and update your video card driver software.