Elements 12: unexpected shut down in editor after opening camera raw file

  • 2
  • Problem
  • Updated 4 years ago
  • (Edited)
Hello, I am using Photoshop e,ements 12 updated to 12.1 from your website. I experiencing unexpected shut down due to a unknown rpoblem each time I trying to open a picture fom Camera raw . a windows msg advise that Elements has a problem and will be shut down. i uninstalled the software and installed it again. it seemed problem was solved as it worked but just the time to work on couple of picture thans same windows msg advise that elements can't open and program will be shut down.
Pls. advise if you have experienced something similar and whcih could be possible solutions. thanks and best regards
Photo of Mario Crippa

Mario Crippa

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 2

Be the first to post a reply!