Photoshop CC: Unable to use the "Ctrl + alt + c" shortcut..

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  • Problem
  • Updated 5 years ago
  • (Edited)
On the latest version of Photoshop CC
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Ivann Robert

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Posted 5 years ago

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David, Official Rep

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Howdy Ivann,

CNTRL+ALT+C is working in the latest version -- I'm triggering Canvas Size. Are you having a different experience?

Thanks,
David
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Ivann Robert

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Hello!

Thanks for your quick feedback,
When I press ctrl + alt + c it just set the "duplication tool" (like alt + clic)
I didn't make any change to the shortcuts options..
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David, Official Rep

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Hi Ivann,

I'm assuming that you're using the English product on a Windows machine, correct? In which case, please click Edit > Keyboard Shortcuts and in the dialog click the dropdown and select Photoshop Defaults. Then try it again.

If that doesn't solve your problem, my next question is what third party pointing device do you have connected, such as a Wacom tablet or ergo mouse?

If you want, we can do a web-mediated connect session so I can walk you through the troubleshooting process. Just let me know.

Thanks,
David
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Ivann Robert

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Hi David,

Thanks again,
I'm on Windows 7 with a french version of Photoshop creative cloud all updated.
I allready tryied to restore the default shortcut but it didn't solve the problem.
All other shortcuts work well, this "ctrl alt c" is the only one and well integrated in my habbits..! Also I didn't have any other device connected.

Allright for the web mediated session, let me know.

Best,
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David, Official Rep

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Howdy Ivann,

Sorry for the delay; I missed this email amid all my others. How about we set up something tomorrow? I will follow up with an email.

Thanks,
David