Photoshop CS5: Unable to use text engine

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  • Updated 5 years ago
  • (Edited)
Photoshop CS5

I am no longer able to add text to my documents. (not that I do this very often!) The following error message is given

"Could not complete your request because something prevented the text engine from being initialized.'

Could you sort this, please?
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Paul Thomas

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  • frustrated

Posted 5 years ago

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Chris Cox

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Usually it means you have corrupt fonts, or corruption in the OS font cache on your system.

See this page for troubleshooting: http://helpx.adobe.com/photoshop/kb/t...
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David, Official Rep

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Also, are you running Windows or Mac? Do you have a large number of fonts installed? Where did you get them from?

All this info can help troubleshoot your problem.

Thanks,
David
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Paul Thomas

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Hi Guys,

Using Mac 10.6.8

I have tried my best. Got to Solution No. 5 running the FontTest which gave me 570 faulty fonts although I had early deleted some duplications at the Solution No. 4 stage. giving only 15 "proceed with caution" warnings

Sending the log file to DL-PS-External-bugs-tools@adobe.com.
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Paul Thomas

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Oh! I presume the fonts came with Microsoft Office for MAC 2011
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David, Official Rep

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Hiya Paul,

If you're getting that many bogus fonts, it's more likely that your entire font cache has become corrupted. I would suggest trashing both your OS font cache AND you Photoshop font cache. Dump your trash to make sure they're really gone. Then relaunch PS so it regenerates the cache. Now run the script. If you still have problems, go ahead and send the log to the same place (me!). I think, however, that this should fix your problem.

Thanks,
David